Food Service Supervisor Sourdough & Co

Sourdough & Co. is an upscale sandwich shop located in Blackhawk, known for its premium quality food and exceptional customer service. Specializing in crusty sourdough sandwiches, fresh salads, and premium sides, Sourdough & Co. prides itself on delivering an elevated dining experience in a fast-casual environment. The establishment has gained a reputation for using high-quality ingredients and ensuring that every dish served meets their stringent standards of excellence. The shop combines a casual, welcoming atmosphere with a commitment to fine food, making it a popular destination for both lunch and dinner clientele looking for an upscale yet approachable meal option.

Sourdough & Co. is currently seeking energetic and detail-oriented Shift Supervisors to take on a crucial leadership role within the restaurant. These supervisors act as the "floor captains," overseeing the team and ensuring the smooth operation of the shop during their shifts. This hands-on leadership position requires candidates to lead by example, maintaining high standards of food quality, service, and operational flow. Unlike traditional managerial roles, this position focuses exclusively on floor leadership and team workflow without involvement in back-end administrative duties such as hiring, firing, scheduling, or formal discipline. This unique structure allows Shift Supervisors to be fully eligible to participate in the employee tip pool, adding a valuable financial incentive.

As a Shift Supervisor at Sourdough & Co., the individual will be responsible for managing the dining room and beverage stations, guiding the team to balance order tickets efficiently during peak times, and maintaining the upscale ambiance of the shop. The role requires keen attention to detail to ensure every sandwich and salad leaving the kitchen meets the company's premium standards. Shift Supervisors must also demonstrate proactive teamwork by monitoring the floor consistently and providing support where necessary to prevent any area from becoming overwhelmed. Additionally, they are responsible for opening and closing duties, including managing register drawer counts, securing the facility, and ensuring the shop is clean and prepared for the next shift.

This role demands strong communication skills, a customer-first attitude, and the ability to remain calm and effective under pressure during busy lunch and dinner rushes. Ideal candidates are those who have at least 1-2 years of experience in fast-casual or upscale food service environments, with prior leadership or shift lead experience being highly preferred. The position also requires reliable availability, including weekends, and a willingness to obtain a California Food Handler Certification within 30 days of hire.

Sourdough & Co. offers competitive pay with a base hourly wage plus a full share of the daily tip pool, flexible shifts to promote work-life balance, no late-night hours, and generous meal discounts on their premium menu items. As a growing new location, they provide excellent growth opportunities for those looking to advance their leadership skills and climb within the company. This Shift Supervisor position is ideal for passionate food service professionals who take pride in premium food quality and leading a team by example in a vibrant, customer-focused setting.