Food Service Supervisor - RWJBH Clara Maass FNS

Job Overview

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Compensation

Hourly
Range $27.50 - $29.81
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
work/life resources
401(k) retirement plan
Paid parental leave
Disability Coverage

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of customers daily across 15 countries. Rooted deeply in service and driven by a strong purpose, Aramark focuses on enriching lives through innovative and customized solutions that positively impact individuals, communities, and the environment. The company's commitment to diversity, equal employment opportunity, and employee development fosters a supportive workplace where every individual is empowered to thrive and contribute meaningfully.

The Food Service Supervisor role at Aramark represents an exciting leadership opportunity in the food production and retail services department. This position involves planning, coordinating, directing, and controlling all activities related to food production systems and retail programs under the guidance of the Food Service Director. The Food Service Supervisor will assume authority and responsibilities during the Food Service Director's absence, ensuring operational continuity and maintaining high standards of quality and service.

This role demands a proactive, customer-focused mindset to maintain efficient and positive interactions with clients, customers, and co-workers. The supervisor is also responsible for assisting in budget preparation, developing financial and operational plans aligned with company and client objectives, overseeing resource allocation, and ensuring effective cost control in food production. Monitoring customer satisfaction and financial performance, leading corrective actions, and sustaining product and service quality standards through regular evaluations are essential components of this position.

The Food Service Supervisor additionally recognizes the specific needs of diverse patient or resident populations, adapting food service activities accordingly. Managing retail food service programs and human resource functions such as training, motivation, wage and benefit administration, and maintaining compliance with labor regulations also fall within the scope of this role. Supervision of all food production personnel, coordination of employee schedules, menu planning alongside dining room and banquet operations, and supply requisition further underscore the multifaceted responsibilities of this position.

Maintaining compliance with safety regulations, sanitation standards, ARAMARK business conduct policies, and government and accrediting agency requirements is mandatory. The role also requires adherence to federal, state, and local employment laws, ensuring an inclusive and discriminatory-free workplace environment. This is a salaried position, offering a competitive hourly rate between $27.50 and $29.81 per hour, alongside comprehensive benefits including medical, dental, vision insurance, and work/life resources. Additional offerings may include 401(k) retirement plans, paid parental leave, and disability coverage, making this an attractive opportunity for professionals seeking a challenging and rewarding career in the food service management sector at a world-renowned company.

Job Requirements

  • Bachelor's degree or equivalent experience
  • 2-4 years management experience or equivalent as specified
  • Effective verbal and written communication skills
  • Strong mathematical skills
  • Leadership ability
  • Ability to work in a fast-paced environment
  • Knowledge of food service operations
  • Compliance with labor regulations

Job Qualifications

  • Bachelor's degree plus 2-4 years management experience in a restaurant or institutional food service setting, or equivalent of Associate's degree plus 6 years management experience, or 8-10 years management experience
  • Ability to communicate both verbal and written effectively with clients, customers of client and support staff
  • Ability to write letters, summaries and reports using prescribed format and conform to all rules of punctuation, grammar, diction and style
  • Ability to work with mathematical concepts such as probability and statistics
  • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
  • Requires management and leadership skills

Job Duties

  • Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers
  • Is responsive to customer needs
  • Assists in the preparation of the budget and development of short-term and long-term financial and operational plans for the unit that support the overall objectives of the company and client
  • Plans, directs, coordinates and controls resources of the Food Service Department to provide food service for customers, employees and patients
  • Oversees and controls food production area directing food production personnel in cost control measures
  • Monitors the performance of the unit through verification and analysis of customer satisfaction systems and financial reports
  • Recommends or initiates corrective action
  • Maintains product and service quality standards by conducting ongoing evaluations and investigates complaints
  • Recommends or initiates corrective action
  • Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient/resident population
  • Recommends and maintains retail services program
  • Assists with recommendations and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations and personnel policies and procedures
  • Supervises all food production related employees
  • Coordinates employee schedules, ensuring proper coverage of production areas and sanitation functions
  • Confers with food production and other personnel to plan menus and related activities such as dining room, bar and banquet operations
  • Estimates food and beverage costs and requisitions or purchases supplies
  • Inspects food and food preparation to maintain quality standards and sanitation regulations
  • Maintains established systems and training programs to provide a safe working environment
  • Complies with all OSHA regulations and other local, state and federal government regulations
  • Maintains compliance with ARAMARK's standards of operation, client contract and within ARAMARK's Business Conduct Policy
  • Maintains all records and reports necessary to comply with ARAMARK/HSS, government and accrediting agency standards, regulations and codes
  • Maintains compliance with all requirements of Federal, State and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended
  • Performs all other related duties

Job Criteria

Experience

Mid Level (3-7 years)


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