Food Service Supervisor - Pollo Tropical - Florida State University

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Aramark is a global leader in providing food services, facilities management, and uniform services to various industries, including education, healthcare, business, and sports and entertainment. Operating in 15 countries, Aramark serves millions of guests every day by focusing on quality, safety, and exceptional customer service. The company is committed to fostering an inclusive and respectful work environment, where every employee has the opportunity to grow both personally and professionally. Aramark’s mission is rooted in service and driven by the purpose to do great things for their communities, partners, employees, and the planet. They value diversity and provide equal employment opportunities, ensuring no discrimination based on race, gender, disability, or other protected characteristics.

Aramark is currently hiring full-time Food Service Supervisors to join their passionate Food Services Team. This role offers a unique opportunity to step up your career by leading and coordinating food service operations alongside a manager. The Food Service Supervisor plays a vital role in overseeing staff, ensuring food safety and quality, managing schedules, and maintaining a sanitary environment. This position requires collaboration with teammates and flexibility to assist wherever needed, including filling in for absent employees. With a focus on employee growth, efficiency, and teamwork, Aramark encourages its supervisors to mentor and train others while fostering a positive workplace culture.

The Food Service Supervisor is responsible for producing and maintaining work schedules, directing daily activities, and ensuring that food production meets safety and quality standards according to company policies and health regulations. They supervise and evaluate employees, promoting morale and teamwork, while maintaining accurate inventory and equipment maintenance logs. The role also includes preparing production packets, monitoring food safety and temperature logs, and performing preventative maintenance checks. Additionally, supervisors must maintain good communication with staff and manage catered events, occasionally working nights and weekends as required.

This position is ideal for individuals who possess strong organizational skills, the ability to manage multiple tasks, and maintain emotional control under stress. Candidates should be proficient in basic arithmetic, have the ability to resolve interpersonal situations, and demonstrate a commitment to food safety and quality standards. Aramark provides the opportunity to develop new skills, advance professionally, and make a meaningful impact through their work. The company supports its employees with comprehensive training, including sanitation courses, and encourages continuous improvement. Join Aramark and become part of a company dedicated to making a difference every day by delivering outstanding food services and creating a supportive team environment.

Job Requirements

  • High school diploma or equivalent
  • prior experience in food service or supervisory role preferred
  • ability to maintain food safety and sanitation standards
  • excellent communication and leadership skills
  • must be able to work flexible hours including nights and weekends
  • physical ability to stand for extended periods and lift moderate weights
  • willingness to complete sanitation training
  • proficiency with basic math
  • ability to handle multiple tasks simultaneously
  • reliable and punctual

Job Qualifications

  • Must read, write, and understand verbal instructions
  • must complete a sanitation course either before or during first year
  • must be knowledgeable in operating an efficient cost-effective program
  • ability to perform basic arithmetic
  • maintain emotional control under stress
  • ability to resolve interpersonal situations
  • strong organizational skills

Job Duties

  • Produce and maintain work schedules
  • prepare production packets including production sheets and recipes
  • direct daily activities
  • maintain food production ensuring safety and quality according to policies and department requirements
  • ensure food items are stored safely and organized
  • maintain all serving schedules ensuring food items are served per menu specifications following company policies
  • maintain sanitary conditions complying with health and safety codes
  • maintain accurate inventory on a weekly basis
  • prepare orders as needed to ensure accurate production
  • supervise and evaluate employees including counseling and promoting growth, efficiency, morale, and teamwork
  • maintain a safe and hazard-free working environment
  • train and mentor food service workers
  • maintain equipment maintenance logs
  • ensure food safety and temperature logs are completed with corrective actions as necessary
  • perform preventative maintenance checklist
  • recommend equipment replacement to meet facility needs
  • demonstrate proficiency in multi-tasking
  • perform other duties as assigned by Food Service Director or Manager
  • fill in for absent employees as necessary
  • maintain knowledge of daily catering events ensuring timely preparation and delivery
  • work occasional night and weekend catered events
  • attend food service meetings
  • maintain communication with staff through various channels
  • perform cashier duties as needed
  • promote good public relations

Job Criteria

Experience

Mid Level (3-7 years)


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