State of North Carolina - Public Safety logo

Food Service Supervisor II - New Hanover JDC

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $39,244.00 - $68,679.00
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Work Schedule

Rotating Shifts
On-call
Weekend Shifts
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Benefits

Paid vacation
Paid sick leave
Paid holidays
Retirement Plan
Health Insurance

Job Description

The North Carolina Department of Public Safety (DPS) is a dedicated government agency committed to protecting the people and property of North Carolina through comprehensive efforts in preparation, prevention, and protection. Housing a variety of public safety divisions such as Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard, DPS is staffed by more than 3,000 employees and supported by 12,000 National Guard members. DPS operates with a mission of integrity and honor, striving to provide exceptional public safety services to the citizens of North Carolina. The agency promotes a team-oriented culture focused on collaboration, advancement opportunities, and work-life balance, making it an attractive workplace for public service minded individuals.

The Food Service Supervisor II position (NC08 Grade) is located within the Division of Juvenile Justice and Delinquency Prevention at the New Hanover Juvenile Detention Center in New Hanover County, North Carolina. This position plays a critical role in supporting the agency's mission by overseeing food service operations designed to promote the health and well-being of court-involved youth. The incumbent ensures the provision of nutritionally balanced meals that comply with federal Child Nutrition Program standards and planned menus, all while maintaining high-quality food production and service. Responsibilities include requisitioning food and supplies, checking costs and quality, proper storage, and managing inventory in compliance with federal and state regulations.

This role demands leadership in maintaining food safety and sanitation standards critical to protecting juveniles' health within the facility. The Food Service Supervisor II conducts on-the-job training for kitchen staff concerning equipment use, food quality, and sanitation. This position also involves creating employee schedules, performing annual performance reviews, recommending disciplinary action if necessary, holding staff meetings and training sessions, and directly supervising kitchen personnel.

Candidates who thrive in this position have a passion for making a positive impact on youth and families in North Carolina, particularly those involved in the juvenile justice system. The role provides meaningful work contributing to the reduction and prevention of juvenile delinquency by supporting youth education and treatment programs. This is a full-time position (40 hours per week) with a salary range of $39,244 to $68,679 and includes state benefits such as paid vacation, sick leave, holidays, retirement, and health insurance. Work hours may vary to meet juveniles' needs and include on-call hours, weekends, and holidays on a rotating basis.

Applicants are expected to possess a bachelor's degree in dietetics, food management, culinary arts, or hospitality management, or a high school diploma or GED along with four years of supervisory experience in large-scale food preparation and service. Alternatively, an equivalent combination of education and experience may also qualify candidates. The State of North Carolina is an Equal Opportunity Employer and supports reasonable accommodations for employees and applicants with disabilities, as well as those requiring accommodations for pregnancy, childbirth, or religious beliefs. The Department also supports second-chance employment for individuals with prior convictions, provided they meet position-specific background check requirements.

Overall, this position offers an exceptional opportunity for individuals interested in food service management within a meaningful public safety context, contributing to the health and welfare of juveniles and the broader community. The Food Service Supervisor II position is a vital component of the team working to strengthen North Carolina's youth and families through dedicated service, leadership, and compliance with high standards of nutrition and food safety.

Job Requirements

  • bachelor's degree dietetics, food management, culinary arts, hospitality management from an appropriately accredited institution
  • high school or general educational development (GED) diploma and four years of supervisory experience in the preparation and serving of food in quantity lots
  • equivalent combination of education and experience
  • ability to work on-call hours, weekends, and holidays on a rotating basis
  • strong leadership and supervisory skills
  • compliance with state and federal food safety regulations
  • ability to maintain detailed records and inventories

Job Qualifications

  • bachelor's degree in dietetics, food management, culinary arts, or hospitality management from an appropriately accredited institution
  • high school or general educational development (GED) diploma and four years of supervisory experience in the preparation and serving of food in quantity lots
  • equivalent combination of education and experience
  • knowledge of federal child nutrition program meal patterns and dietary standards
  • ability to maintain food safety and sanitation standards
  • experience supervising foodservice staff
  • capability to train and manage kitchen personnel
  • good organizational and inventory management skills

Job Duties

  • maintains high standard of control for quality food productions and service
  • provides nutritionally adequate meals meeting federal child nutrition program meal patterns and dietary standards while adhering to planned menus
  • follows operational procedures for efficient and effective food production and service
  • requisitions food and supplies as needed, checks the cost and quality of items received, and ensures proper storage
  • follows departmental procedure for inventorying food, supplies, and equipment
  • maintains an environment conducive to protecting the health and well-being of the facility's juveniles through high levels of food and safety and sanitation standards
  • ensures that the required records and inventories are in compliance with federal and state regulations
  • provides on-the-job training in equipment use and care, quality of food production and state sanitation regulations
  • creates schedules for employees in the department, conducts yearly employee performance reviews, recommends disciplinary action of employees when needed
  • conducts foodservice staff meetings and trainings at the facility
  • provides direct supervision to kitchen staff

Job Criteria

Experience

Mid Level (3-7 years)


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