Hackensack Meridian Health logo

Food Service Supervisor - Full Time - Day/Evening

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,556.80 - $1.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
paid leave
Tuition Reimbursement
Retirement benefits
Employee Discounts

Job Description

Hackensack Meridian Health is a leading healthcare network renowned for its commitment to providing exceptional patient care and fostering a supportive and collaborative work environment. Known for its mission to transform healthcare and serve as a leader in positive change, Hackensack Meridian Health prioritizes the well-being of its patients as well as its employees. Their culture emphasizes connection and teamwork, ensuring that every team member feels valued and empowered to contribute to the organization’s continued growth and success. Employees are not merely workers but integral team members who uphold the organization’s values and dedication to enhancing lives through high-quality healthcare services.

As part of this esteemed network, Hackensack Meridian Health offers an outstanding opportunity for a Food and Patient Services Supervisor to join their dynamic team. This role is essential in maintaining the highest standards of food service within their Pavilion and Women and Children’s kitchens, ensuring that patients receive safe, nutritious, and well-presented meals tailored to their dietary needs. The position entails overseeing diet aides, coordinating schedules, enforcing uniform and grooming standards, and directly contributing to the continual improvement of patient menu service. With a starting annual salary of $55,556.80, this supervisory role offers both competitive compensation and an excellent benefits package that includes scheduling flexibility, tuition reimbursement, employee discounts, and robust health benefits.

The Food and Patient Services Supervisor is a pivotal leader who ensures operational excellence by managing staff effectively, promoting a culture of teamwork, and maintaining rigorous standards for food safety, presentation, and patient satisfaction. Responsibilities encompass biweekly scheduling, vacation planning, and holiday distribution, as well as ongoing training and coaching to enhance staff performance and growth opportunities. The supervisor partners closely with the sous chef to guarantee food quality, proper portioning, taste, and compliance with dietary guidelines. Regular communication meetings and systematic evaluation of patient trays underscore the commitment to service quality. Moreover, the supervisor ensures all kitchen equipment functions correctly by reporting mechanical issues and coordinating repairs with the Operations Manager.

This role demands a professional who upholds sanitation and safety standards, enforces company policies, and fosters an environment where staff are cross-trained to increase job satisfaction and versatility. The position is integral to the hospital’s overall mission, requiring adherence to organizational competencies and leadership practices that drive positive outcomes for patients and staff alike. As an employer dedicated to pay equity and transparency, Hackensack Meridian Health ensures that compensation aligns with market data, experience, education, skills, and internal equity considerations, providing a fair and motivating workplace for this critical leadership position.

Job Requirements

  • Associate's degree in food management or equivalent and 5 years supervisory experience from a hospital or similar food service environment
  • OR high school diploma, general equivalency diploma (GED), and/or GED equivalent programs and 10 years supervisory experience from a hospital or similar food service environment
  • Candidate must have Food Safety and Sanitation Certification or ServSafe Certification or Certified Food Safety Manager

Job Qualifications

  • Associate's degree in food management or equivalent and 5 years supervisory experience from a hospital or similar food service environment
  • High school diploma, general equivalency diploma (GED), and/or GED equivalent programs and 10 years supervisory experience from a hospital or similar food service environment
  • Food Safety and Sanitation Certification or ServSafe Certification or Certified Food Safety Manager
  • Proficiency in computer skills
  • Bachelor's degree in food management or equivalent preferred

Job Duties

  • Performs the biweekly scheduling including vacation planning and distribution of holidays and personal days and ensures proper coverage
  • Maintains daily assignment schedule and reassigns staff as necessary according to ability
  • Trains and ensures fair work distribution and makes sure all staff is cross trained to attain job satisfaction and growth
  • Maintains standards for sanitation and safety
  • Reports mechanical deficiencies to the Operations Manager and places work orders as needed
  • Takes responsibility with the sous chef that food has proper presentation, portioning, taste, dietary compliance and consistency
  • Maintains temperature of freezers, refrigerators, and dishwashing machines to ensure food and patient safety in conjunction with sous chef
  • Holds daily communication meetings to keep the staff well informed on all activities important to the department within the campus
  • Checks random patient trays for accuracy, patient diet, and menu order to increase patient satisfaction
  • Oversees and ensures the tray line starts on time and all tickets are completed
  • Assures all personnel follow established procedures for presentation
  • Adheres to the standards identified in the Medical Center's Organizational & Managerial Competencies

Job Criteria

Experience

Expert Level (7+ years)


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