Food Service Supervisor (FT, Evenings) - Einstein Philadelphia

Jefferson Health is a nationally recognized, top-ranked not-for-profit health care system and provider located primarily in the greater Philadelphia region, the Lehigh Valley and Northeastern Pennsylvania, as well as southern New Jersey. With a workforce of over 65,000 employees, Jefferson is committed to delivering the highest-quality, compassionate clinical care to patients while enhancing community health and preparing future professional leaders. The organization boasts a rich history dating back to 1824 and encompasses Thomas Jefferson University along with ten colleges and three schools offering more than 200 undergraduate and graduate programs. Jefferson Health operates 32 hospital campuses and more than 700 outpatient and urgent care locations, providing millions of patient encounters annually. Additionally, Jefferson Health Plans, a not-for-profit managed care organization, has been offering a broad range of health coverage options in Pennsylvania and New Jersey for over 35 years. Jefferson is fervently committed to equal opportunity employment and educational practices, ensuring a diverse and inclusive workforce and learning environment.

The Supervisor Food Service role at Jefferson represents a dynamic leadership position within the food and nutrition services department at Albert Einstein Medical Center. The Supervisor is responsible for overseeing daily departmental activities related to food service operations, promoting staff accountability, and ensuring patient, customer, and employee safety and satisfaction. This leadership role involves supervising staff, including Food Service Associates and Nutrition Care Associates, ensuring they deliver meals that are timely, accurate, appealing, and meet temperature standards suitable for patient care. The supervisor also manages sanitation procedures to guarantee a clean, safe, and sanitary environment aligning with federal, state, and local regulations. An essential part of the role is to monitor and maintain compliance with Hazard Analysis Critical Control Point (HACCP) standards, including proper handling, preparation, and serving of food. The Supervisor Food Service also oversees retail food service operations, ensuring cleanliness, compliance with departmental policies, and optimal customer service.

This position additionally entails direct responsibility for employee hiring, ongoing development, performance evaluations, and providing in-service training aimed at enhancing personnel skills and ensuring safety and satisfaction within the team. The Supervisor Food Service facilitates open communication and effective collaboration between multiple department managers and supervisors to maintain excellent patient service and support for staff members. A key component of the role is providing coaching and feedback through proven techniques such as the five to one feedback model, promoting continual improvement and professional growth among team members. The position is an evening shift role with regular full-time employment status at the Albert Einstein Medical Center located at 5501 Old York Road, Philadelphia, Pennsylvania. Candidates are expected to hold a High School Diploma or its equivalent and possess 2-3 years of experience in a food service environment, with previous supervisory experience being preferred. ServSafe Certification is mandatory for this role. Jefferson Health offers a comprehensive and competitive benefits package addressing medical, dental, vision, life, and disability coverage, as well as retirement plans, tuition assistance, and access to group insurance rates and discounts. This opportunity is ideal for motivated individuals seeking a meaningful career in healthcare food services with potential for personal and professional development within a prominent healthcare organization.