Food Service Supervisor - Dining Services at the University of Alabama

Aramark is a leading global provider of food services, facilities management, and uniform services. Operating in 15 countries around the world, Aramark serves millions of guests daily through its comprehensive range of services focused on delivering high-quality experiences. The company is deeply rooted in service and united by a shared purpose to create positive impacts for its employees, customers, partners, communities, and the planet. Aramark emphasizes inclusivity and equal employment opportunity, ensuring a work environment free from discrimination and bias based on race, color, religion, national origin, age, sex, gender identity, disability, sexual orientation, veteran status, and other legally protected characteristics. The company is committed to nurturing talent, supporting professional growth, and encouraging a sense of belonging among its workforce.

The role of Hourly Supervisor at Aramark centers on enhancing operational profitability by maintaining exemplary standards of customer service, safety, sanitation, quality, and consistency. This supervisory position demands proactive leadership to control costs while driving sales and employee efficiency. The Hourly Supervisor will be instrumental in managing labor costs by overseeing daily staffing needs and ensuring compliance with established operational standards. Key responsibilities include auditing service and quality regularly, maintaining strict control over production and supply costs, and adhering to company tracking procedures. The role also involves developing strategies to achieve customer satisfaction, fostering teamwork, and addressing employee-related issues professionally within the scope of Aramark’s policies.

A vital part of the position is to champion the training programs designed to develop employee skills, improve guest experiences, and elevate revenue through repeat business. The Hourly Supervisor also assists in performance management activities such as annual reviews and managing interim performance concerns. Adherence to time and attendance procedures is another critical aspect of this role, ensuring labor accountability and optimal staffing levels based on fluctuating business demands. Safety and sanitation training are paramount, and the supervisor must ensure all employees are proficient in company standards for safety, health, and sanitation.

This role is well-suited for candidates with 3-5 years of relevant experience and current certifications as required. Physical demands may involve lifting, bending, pushing, pulling, and extensive walking or standing. The position may also require the use of personal protective equipment and adherence to uniform policies. At Aramark, the opportunity to develop new skills and make a positive impact is embedded in the company culture, supported by a work environment that values adaptability and growth. The Hourly Supervisor position offers a dynamic and rewarding career path for motivated individuals committed to operational excellence and guest satisfaction.