Food Service Supervisor - Dining Services at the University of Alabama

Job Overview

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Employment Type

Hourly
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Rooted in service and united by their purpose, Aramark is committed to doing great things for its employees, partners, communities, and the planet. The company fosters a culture that values equal employment opportunity and embraces diversity, ensuring a workplace free from discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristics protected by law. Aramark believes in nurturing talents, fueling passions, and empowering professional growth, making it a trusted employer for those seeking new challenges, a sense of belonging, or simply a great place to work. They offer career paths that encourage continuous development and growth while creating a positive impact across the communities they serve.

The Hourly Supervisor role at Aramark is pivotal in driving operational excellence and enhancing profitability. This leadership position focuses on maintaining the highest standards of customer service, safety, sanitation, quality, and consistency to ensure an outstanding guest experience. The Supervisor is tasked with controlling labor and production costs by effectively managing daily staffing levels and ensuring adherence to established operational standards. Beyond cost control, the role involves regular auditing of service and quality, supervising employee teamwork and service delivery, and handling day-to-day employee issues in a professional manner aligned with company policies. As a key team leader, the Supervisor supports and implements training programs aimed at skill development, improving guest service, increasing revenue, and boosting employee morale. Additionally, they play a role in annual employee reviews and the management of interim performance matters. Ensuring accurate adherence to Aramark’s time and attendance policies and maintaining staffing levels consistent with business demands are also core components of the position. This role may involve physical activities such as lifting, bending, pushing, pulling, and extended periods of walking and standing, and may require wearing uniforms and personal protective equipment. Working as an Hourly Supervisor at Aramark means being part of a dynamic environment where growing your skills and adapting to new responsibilities are encouraged to meet ongoing business needs and contribute to the company’s success.

Job Requirements

  • Relevant experience in supervisory role
  • Certification relevant to the position
  • Ability to manage labor and production costs
  • Excellent leadership and communication skills
  • Ability to train and motivate staff
  • Willingness to perform physical tasks including lifting, bending, pushing, pulling, and standing for extended periods
  • Commitment to adhering to safety and sanitation standards

Job Qualifications

  • Must have 3-5 years of relevant experience
  • Current certifications as needed

Job Duties

  • Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff
  • Retains control of production costs, supply costs, and inventory by adhering to all standards of operation
  • Audits service and quality on a regular basis
  • Adheres to all standards and established tracking procedures daily
  • Develops and implements strategies to achieve customer satisfaction goals
  • Supervises teamwork and service on a regular basis
  • Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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