Food Service Supervisor

Elior North America is a prominent family of distinct hospitality companies with over 50 years of industry experience and a team of 15,000 dedicated professionals. United by a passion for food, service, and excellence, Elior North America continuously drives innovation to enhance its customers' dining experiences. The company operates across various segments, including healthcare, education, business dining, and more, with a strong commitment to quality and customer satisfaction. Elior North America fosters a supportive work environment with a focus on work-life balance, competitive benefits, and opportunities for growth and advancement within the organization. The employment type for the Food Service Supervisor position is full-time and onsite, located in Pittsburgh, Pennsylvania, specifically at Allegheny General Hospital, a reputable healthcare facility in the region.

The role of Food Service Supervisor at Elior North America offers an exciting opportunity for a motivated individual to lead and manage a team within a healthcare dining environment. As a Food Service Supervisor, you will be responsible for ensuring that customers, staff, and visitors receive a high-quality dining experience at the assigned location. In this leadership role, you will supervise the daily operations of both the front-of-house and back-of-house teams, which includes scheduling, managing, and training dining room employees. Your leadership will help guarantee that the dining area operates smoothly, maintaining exceptional customer service and operational standards. This role requires strong communication, interpersonal, and organizational skills, as you will be interacting frequently with customers to resolve any issues and ensure satisfaction.

Working as a Food Service Supervisor in the healthcare segment means you will play a pivotal role in supporting the hospital’s mission to provide excellent service and care through superior food service. The position offers a competitive salary range between $53,000 and $55,000 annually, dependent on experience. Elior North America provides a comprehensive benefits package including medical, dental, vision coverage, voluntary insurance offerings, commuter benefits, a discount program, paid time off, holiday pay, tuition reimbursement, and a 401(k) plan with company match. In addition to these benefits, employees reap the rewards of weekly pay, employee referral bonuses, and opportunities for tuition reimbursement – making this role both financially and professionally rewarding.

Beyond the tangible benefits and compensation, Elior North America values diversity and inclusion, encouraging applications from individuals of various backgrounds and abilities. The company upholds equal opportunity employment with no tolerance for discrimination based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Elior North America is dedicated to employee development and growth, offering pathways for career advancement within the company’s various business segments or its corporate office.

To thrive in this role, candidates should have prior supervisory experience in a similar setting with a strong background in customer service. Having a high school diploma or equivalent is essential, while experience in hospitality management and knowledge of Microsoft Office and communications equipment will be advantageous. This position demands leadership qualities that motivate and energize teams to deliver exceptional dining experiences, making the Food Service Supervisor an integral part of the hospital’s overall guest service strategy. Working onsite in Allegheny General Hospital provides a dynamic environment where your contributions can directly influence the wellbeing and satisfaction of patients, visitors, and staff alike.

In summary, Elior North America’s Food Service Supervisor role is perfect for a passionate leader who is ready to make a meaningful impact within a healthcare food service setting while enjoying the support of a well-established company renowned for quality, opportunity, and care.