
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.29 - $30.14
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
The University of New Mexico Hospital, part of the Food and Nutrition Department, is a reputable healthcare institution committed to providing high-quality nutrition services to support patient care and promote wellness. Renowned for its dedication to excellence and adherence to strict healthcare standards, UNM Hospital employs a team of skilled professionals who collaborate to deliver exceptional food service operations within a hospital setting. This full-time role operates within a dynamic environment featuring rotating shifts and offers an hourly wage ranging from $24.29 to $30.14, with additional differentials for weekday nights, weekend nights, and weekend day shifts. Compensation is determined based on experience, education, and other organizational considerations.
The role of Food Service Supervisor at UNM Hospital involves overseeing food service staff to ensure quality control, operational efficiency, and customer satisfaction. The supervisor plays a critical role in coordinating daily activities and collaborating with housekeeping and maintenance departments to meet the needs of the food service area seamlessly. A key responsibility includes recommending and managing weekly menus, balancing food costs, labor, and customer preferences to optimize service delivery. Training of new hires and ongoing staff development are essential to maintaining high standards of food preparation, service, and sanitation.
Cash handling responsibilities form part of this role, including creating and verifying cashier banks, auditing transactions, and maintaining fiscal accountability. Budget preparation and monitoring expenses to align with departmental goals require attention to detail and strategic foresight. The supervisor ensures strict adherence to hospital and departmental policies, especially concerning safety and sanitation standards, safeguarding the health and wellbeing of all patrons and employees. While the position involves significant management tasks, it does not include direct patient care assignment.
The Food Service Supervisor also supports operational efficiency through participation in performance improvement activities, coordinating maintenance of food service-related equipment, and integrating technology upgrades within the department. This multifaceted role demands strong organizational skills, leadership capabilities, and a proactive approach to addressing challenges and advancing service quality. The incumbent must foster a culture of teamwork, continuous learning, and growth among team members. This leadership position is vital for maintaining a well-stocked, compliant, and smoothly functioning food service department that meets the hospital’s high standards and contributes to its mission of outstanding patient support.
The role of Food Service Supervisor at UNM Hospital involves overseeing food service staff to ensure quality control, operational efficiency, and customer satisfaction. The supervisor plays a critical role in coordinating daily activities and collaborating with housekeeping and maintenance departments to meet the needs of the food service area seamlessly. A key responsibility includes recommending and managing weekly menus, balancing food costs, labor, and customer preferences to optimize service delivery. Training of new hires and ongoing staff development are essential to maintaining high standards of food preparation, service, and sanitation.
Cash handling responsibilities form part of this role, including creating and verifying cashier banks, auditing transactions, and maintaining fiscal accountability. Budget preparation and monitoring expenses to align with departmental goals require attention to detail and strategic foresight. The supervisor ensures strict adherence to hospital and departmental policies, especially concerning safety and sanitation standards, safeguarding the health and wellbeing of all patrons and employees. While the position involves significant management tasks, it does not include direct patient care assignment.
The Food Service Supervisor also supports operational efficiency through participation in performance improvement activities, coordinating maintenance of food service-related equipment, and integrating technology upgrades within the department. This multifaceted role demands strong organizational skills, leadership capabilities, and a proactive approach to addressing challenges and advancing service quality. The incumbent must foster a culture of teamwork, continuous learning, and growth among team members. This leadership position is vital for maintaining a well-stocked, compliant, and smoothly functioning food service department that meets the hospital’s high standards and contributes to its mission of outstanding patient support.
Job Requirements
- High school or GED equivalent
- 2 years directly related experience
- valid New Mexico driver's license
- UNM vehicle operator's permit within 60 days
- able to work rotating shifts
- able to lift and carry up to 20 pounds occasionally
- able to work in environments with minor hazards such as dirt, dust, fumes, and noise
- subject to random alcohol and substance testing
Job Qualifications
- High school or GED equivalent
- 2 years directly related experience
- valid New Mexico driver's license
- UNM vehicle operator's permit within 60 days
- associate degree preferred
- related discipline preferred
- ServSafe or other certification approved by National Restaurant Association preferred
Job Duties
- Plan, assign, and organize work for subordinate employees
- coordinate with housekeeping and maintenance to meet daily department needs
- set up and operate trayline
- check temperatures
- cover vacancies
- coordinate needs for all separate food serving areas in the cafeteria
- ensure a well stocked facility
- check inventory par list
- maintain/order food supplies as needed
- make weekly recommendations for rotating menu
- consider customer requests
- reference food costs, labor, and popularity of food choices
- implement all department sanitation standards
- maintain quality standards
- ensure adherence to established quality standards
- evaluate subordinate's performance and compliance with standards
- train new hires and staff on operating procedures and customer service
- support diet office when needed
- provide coverage of duties and provide documentation to clinical manager
- create and verify banks for cashiers
- process cashier work sheets
- secure and maintain money to meet par
- conduct audits
- run registers as needed for customer satisfaction
- prepare annual budget
- monitor expenditures
- account for variables for assigned areas
- ensure and maintain adequate safety equipment and training in all areas of the department
- develop efficient organizational structure
- supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments
- encourage staff teamwork and growth initiatives
- coordinate the installation of new hardware and software
- assist with employee training
- participate in performance improvement activities and help identify performance improvement criteria
- develop new strategies and IT related procedures to increase efficiency, enhance workflow and improve customer satisfaction
- monitor and coordinate the maintenance of FNS computer systems and networks
- coordinate activities related to repair and maintenance of equipment
- perform routine personnel and payroll functions
- monitor and maintain sick and annual leave records
- assist in taking inventory and placing orders
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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