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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
Guest Services, Inc. is a highly respected hospitality management company and National Park Service concessionaire, established in 1917. Over the years, the company has built a prestigious reputation as a premier provider of hospitality services across the United States. Their diverse portfolio includes managing luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation areas, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is committed to delivering best-in-class services tailored to meet the unique needs of each client... Show More
Job Requirements
- High School Diploma or GED preferred
- Bachelor’s or Business Degree preferred
- at least 2 years of experience in related management required
- food safety certified a plus
- demonstrated talent for interacting with a wide variety of people
- ability to effectively organize and coordinate multiple priorities
- ability to work well as a team leader
- ability to problem-solve
- strong customer service abilities
- actively looks for ways to assist customers and coworkers
Job Qualifications
- High School Diploma or GED preferred
- Bachelor’s or Business Degree preferred
- at least 2 years of experience in related management required
- food safety certified a plus
- demonstrated talent for interacting with a wide variety of people
- ability to effectively organize and coordinate multiple priorities
- ability to work well as a team leader
- ability to problem-solve
- strong customer service abilities
- actively looks for ways to assist customers and coworkers
Job Duties
- Ensure complete guest satisfaction at all times
- handle guests’ complaints and solve them according to customer service standards
- monitor and supervise set up and maintenance of dining area, cashier stations, and/or food stations to ensure quality standards
- assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit’s staff at the direction of the Manager
- train hourly staff for peak performance and monitor staff’s development
- maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene
- notify Manager of all unusual events, circumstances, or other safety or quality control issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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