Food Service Supervisor

Albany, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401k plan

Tuition Reimbursement

Wellness Support

Job Description

Global Partners LP is a well-established Fortune 500 company with over 90 years of experience in fueling communities responsibly and sustainably. Founded in 1933, Global Partners has built a strong reputation by focusing on taking care of customers, guests, communities, and employees alike. This dedication is encapsulated in the company's core value known as the Global Spirit, which drives the organization's commitment to long-term success through grit, passion, and purpose. The company is engaged primarily in the energy sector, specializing in the distribution of fuel and convenience solutions with an emphasis on quality service and community wellness.

The Food Service Supervisor / Deli Lead position at Global Partners is a dynamic and integral role within the Fresh Food department. This role involves directing and supervising daily activities in the deli and food service section, managing personnel, and achieving merchandising, sales, and guest service goals. As a supervisor, this individual will oversee team members by providing coaching, scheduling, and ensuring compliance with food safety regulations. The supervisor is also responsible for completing product orders, maintaining adequate stock levels, merchandising items according to company guidelines, and safeguarding the quality and safety of food products.

This position requires the ability to work with diverse food ingredients, including meats, vegetables, fruits, spices, and other food components, preparing a varied menu that includes breakfast, lunch, and dinner entrees. The role includes direct interaction with guests by taking orders, ensuring order accuracy, providing product information, and delivering exceptional customer service with a genuine thank you. Additionally, the supervisor will handle various administrative duties such as inventory management, receiving merchandise, processing transactions, and maintaining cleanliness and safety standards within the department.

Global Partners offers a supportive and inclusive culture that values talent development and career growth, reflecting its longstanding commitment to its employees. The Food Service Supervisor role typically involves working flexible hours, including evenings, weekends, and holidays, and may require assisting other store locations as needed. The pay range for this role is between $17.00 and $20.00 per hour, with the final salary determined by experience and skills. This role is well-suited for candidates with prior experience in food service leadership, strong communication skills, and a passion for delivering excellence in a fast-paced environment.

Global Partners prioritizes health and wellness by providing benefits such as medical, dental, vision, and life insurance. Furthermore, employees have access to 401k plans with company match, tuition reimbursement, and opportunities for professional development. The company fosters a diverse and inclusive work environment, encouraging qualified individuals from all backgrounds to apply. The hiring process involves virtual and in-person interviews and aims to identify passionate and capable individuals dedicated to contributing to the company’s mission and values.

Job Requirements

Applicants must be at least 18 years old
high school diploma or equivalent
2 years prior experience in fresh food's environment preferably in managerial role
serv-safe certification preferred
must have reliable transportation and an active driver's license
ability to lift up to 25 pounds occasionally
ability to work in walk-in coolers and freezers
ability to stand for long periods, bend and twist below waist
dexterity to use equipment including knives, slicers, burners, ovens, fryers and rotisseries
flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed

Job Qualifications

High school diploma or equivalent
minimum 2 years prior experience in a fresh food environment preferably in a managerial role
serv-safe certification preferred
vocational or technical education
strong leadership and communication skills
ability to coach and develop team members
knowledge of food safety and sanitation standards
ability to manage inventory and merchandising
experience in customer service and cash handling

Job Duties

Direct department personnel to meet department's goals and objectives
communicate directly with store management and department supervisors
select, onboard, and coach all new team members
schedule all team members
offer product information, provide selling suggestions and active sampling
take guest orders and ensure orders are completed on time and to guest satisfaction
ensure department personnel follow all food safety and sanitation guidelines and policies
order products and supplies to maintain adequate stock and merchandising standards
oversee preparation and serving of deli and food service items
display deli and food service items following merchandising guidelines
follow product recipes without deviation
rotate deli and food service items to ensure quality, safety, and product shrink control
receive merchandise and supplies, audit invoices, and position products in storage areas
periodically count product for inventory purposes
complete all paperwork timely and accurately
process cash register transactions including refunds and change
use scale printer machine ensuring correct weights and pricing
monitor product pricing, signage, and placement including shelf tags
keep sales counters, food prep areas, warehouses, and storage areas clean and orderly
ensure all personnel use proper safety equipment and procedures
perform other duties assigned by management
work with deli ingredients including meats, vegetables, fruits, spices, nuts, flavorings, sauces and oils