Food Service Supervisor

Global Partners is a well-established company that has been fueling communities responsibly and sustainably since 1933. As a Fortune 500 company, Global Partners has built its reputation on a foundation of strong values and commitment to customers, guests, communities, and employees. Their guiding principle, known as The Global Spirit, emphasizes working with grit, passion, and purpose to build lasting relationships and create shared value. The company is known for its dedication to safety, quality, and customer satisfaction, demonstrating leadership in the energy and retail industries with a focus on sustainable business practices and community engagement. Their culture fosters diversity and inclusion, valuing ideas from all individuals to help the company grow and thrive. Global Partners is seeking a Food Service Supervisor/Deli Lead to join their team. This role is pivotal within the deli and food service department, responsible for directing and supervising the team to meet merchandising, sales, and guest service goals. The supervisor will oversee daily operations, ensuring compliance with all food safety and sanitation guidelines while maintaining high standards in product quality and customer service.

The Food Service Supervisor/Deli Lead will have various responsibilities including managing department personnel, hiring and coaching new team members, scheduling shifts, and maintaining inventory levels through product and supply ordering. The role involves active engagement with guests by providing product information, offering selling suggestions, and handling orders to ensure timely and satisfactory service. The supervisor will also oversee the preparation and merchandising of a wide variety of deli items such as breakfast, lunch, and dinner entrees, fried foods, pizzas, salads, soups, sandwiches, roller grill items, hot and cold beverages, and snacks. Strict adherence to product recipes and departmental merchandising guidelines is essential for maintaining consistency and quality.

Additionally, the Food Service Supervisor is charged with ensuring product safety and shrink control by attentively rotating deli items and auditing incoming orders. They will manage the cleanliness and organization of sales counters, food preparation areas, and storage facilities including walk-in coolers and freezers. The role also includes processing cash transactions accurately and maintaining all necessary paperwork. Candidates must be capable of physical tasks such as lifting up to 25 pounds, working in cold environments, and using specialized equipment like knives, slicers, and ovens safely and efficiently. The position offers competitive pay ranging from $17.66 to $20.87 per hour, with the final salary dependent on experience, skills, and geographic location. Global Partners provides opportunities for career advancement through their Talent Development Team, along with benefits such as health insurance, 401k matching, and tuition reimbursement after six months of service. This role is ideal for candidates with at least two years of experience in a fresh food environment, preferably in a supervisory or managerial capacity. Employment requires flexibility to work weekends, holidays, and evening shifts, as well as reliable transportation and an active driver's license.