Food Service Specialist IV / Trayline Supervisor (Crafts-Farrow)

The South Carolina Department of Behavioral Health and Developmental Disabilities (DBHDD) is a state agency committed to providing exceptional mental health and developmental disability services to communities throughout South Carolina. Within DBHDD, the Office of Mental Health Crafts-Farrow, located at 7901 Farrow Rd, Columbia, SC, plays a vital role in delivering compassionate and accessible care designed to support individuals and families facing life challenges and aiming for long-term wellness. The department prides itself on creating an environment where recovery and resilience are prioritized through comprehensive, client-focused services. DBHDD emphasizes inclusion, respect, and the professional growth of its employees, offering them the opportunity to make a meaningful impact on the community's health and well-being.

The Food Service Specialist IV position, also known as the Trayline Supervisor, is a crucial supervisory role within DBHDD's Office of Mental Health. Reporting directly to the Trayline Manager or Area Managers, this role involves overseeing staff involved in meal preparation, portioning, assembly, and serving in a high-volume food service operation. The Food Service Specialist IV ensures adherence to all departmental, local, state, and federal guidelines, including HACCP (Hazard Analysis Critical Control Point) standards, thus guaranteeing safe food handling and quality control throughout the trayline and plating areas. This position requires a dedicated professional who can manage day-to-day trayline operations while maintaining compliance with sanitation and safety protocols.

As a supervisor, the Food Service Specialist IV is responsible for training new employees, coordinating work schedules, and conducting annual performance evaluations for assigned staff members. They monitor inventory control records, quality assurance documentation, and temperature charts to maintain operational excellence. Given the nature of the department's services, the role also demands strict adherence to patient privacy regulations and the patients' Bill of Rights, ensuring a respectful and dignified service environment.

This position is considered essential during emergencies, highlighting the importance of reliability, leadership, and adaptability in fulfilling these duties. Candidates must possess comprehensive knowledge of cafeteria-style and mass food service operations, as well as strong customer service skills and the ability to troubleshoot operational challenges efficiently. Physical demands include manual lifting of up to 40 pounds, working in variable temperature conditions, and the ability to stand or walk for extended periods. The department offers a competitive full-time employment package with comprehensive benefits, including health, dental, and vision insurance, paid leave, and retirement plan options, emphasizing its commitment to employee well-being and professional development.

Overall, the Food Service Specialist IV role offers a rewarding opportunity to contribute to a vital community service by ensuring the effective and safe delivery of meals in a large-scale food service operation. It is ideal for individuals passionate about leadership in food service within a healthcare setting and who are committed to excellence and compliance in every aspect of their role.