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Food Service - Sous Chef

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,300.00 - $58,500.00
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid parental leave
paid bereavement
on-demand pay
meal plans
Employee Discounts
tuition discounts
Holiday pay
Paid sick leave

Job Description

SSA (Special Services & Attractions) is a company that has been in the hospitality industry for over 50 years, partnering with cultural attractions to design and manage the hospitality experience journey. Their focus is to free their partners to remain mission-focused by seamlessly integrating admissions, culinary, and retail services with innovative approaches and genuine human connections. SSA prides itself on its commitment to people, innovation, and operational intelligence to create unique, memorable moments with lasting impact. They call this approach 452 Hospitality, which serves as the foundation for how they serve their partners and communities, highlighting a dedication to quality guest experiences that enhance cultural engagement and hospitality excellence.

SSA is seeking a Sous Chef to join their culinary team, reporting directly to the Executive Chef. This role is critical in maintaining the high standards of food quality, guest satisfaction, and operational excellence for the company’s various culinary operations. The Sous Chef will support and participate in all aspects of food preparation and event service, ensuring that all products are competitive in quality and align with SSA’s 452 Hospitality philosophy. This position involves supervising kitchen staff, assisting with menu pricing and preparation, estimating food consumption for events, and contributing to the continuous improvement of culinary techniques and practices. The Sous Chef will also be responsible for training team members, enforcing food safety and sanitation standards, and managing kitchen inventory while complying with all applicable health and safety regulations.

The successful candidate will play a key role in fostering a positive and productive work environment, leading by example in promoting sustainability and conservation principles, and responding promptly to guest requests to guarantee client satisfaction. This position requires exceptional leadership and communication skills, as well as financial management capabilities to support payroll and profit controls within guidelines. Physical stamina and flexibility are necessary to meet the demands of this fast-paced role, which includes varied working hours such as nights, weekends, and holidays.

SSA offers a full-time, non-exempt position with eligibility for overtime pay. The benefits package includes paid time off, medical, dental, vision, and life insurance coverage with employee premiums applicable, a 401(k) program with a 15% company match, supplemental paid leave for qualifying reasons such as parental leave and medical conditions, paid bereavement, an on-demand pay program, meal plans, employee discounts, tuition discounts through partnership colleges, holiday pay at 1.5x the regular rate for Christmas Day and Thanksgiving Day, as well as adherence to paid sick leave laws across multiple states. SSA and its affiliated companies are equal opportunity employers committed to diversity, inclusion, and providing fair employment opportunities for all individuals.

Job Requirements

  • Strong interpersonal and communication skills including the ability to articulate to clients, General Manager and HQ personnel
  • Proven leadership skills with understanding of the importance of team building and development while fostering partnerships
  • Exceptional problem-solving and decision-making skills combined with the ability to be organized
  • Demonstrates financial management, merchandising, analytical, planning, and leadership skills
  • Demonstrates the ability to remain flexible in a fast-paced environment
  • Computer knowledge and skill level for basic office functions
  • Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary
  • Ability to work varied hours and days including nights, weekends, and holidays as needed

Job Qualifications

  • Three years of food preparation experience
  • ServSafe or Food Handling Certified
  • Knowledge of HAACP
  • Culinary training
  • Strong interpersonal and communication skills
  • Proven leadership skills with an understanding of team building and development
  • Exceptional problem-solving and decision-making skills
  • Demonstrates financial management, merchandising, analytical, planning, and leadership skills
  • Ability to remain flexible in a fast-paced environment
  • Computer knowledge and skills for basic office functions

Job Duties

  • Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
  • Create competitive quality products
  • Supervise and participate in creating high-quality products for events and food service locations
  • Assist in menu pricing and preparation
  • Estimate food consumption for events and request necessary products
  • Demonstrate new cooking techniques
  • Train, coach, counsel, and resolve problems
  • Comply with all food safety regulations and practices
  • Implement and enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and/or dining areas
  • Ensure compliance with all applicable health and safety regulations
  • Monitor and track proper cooking and holding temperatures
  • Support the management of payroll and controllable profit within established guidelines
  • Oversee quality, product levels, and inventory of products
  • Manage employees in accordance with state and federal laws
  • Incorporate sustainable resources into the culinary selections
  • Perform specialty projects as assigned by the Executive Chef
  • Respond to guest requests and take action to ensure client satisfaction
  • Perform other tasks as deemed necessary
  • Maintain a clean, safe, and organized work environment
  • Uphold and demonstrate a complete understanding of company policies and procedures

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