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Food Service - Sous Chef

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.00 - $25.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
voluntary benefits
401(k) program
paid leave
Bereavement leave
on-demand pay
meal plan
Employee Discounts
Tuition Discount
Holiday pay
Paid sick leave

Job Description

SSA Group has been a dedicated partner to cultural attractions for more than 50 years, helping to design the hospitality experience journey with a focus on supporting their mission. SSA Group brings together admissions, culinary, and retail services infused with innovation and human connection to create a seamless and memorable guest journey. Their approach, known as 452 Hospitality, centers on delivering personalized and impactful moments by emphasizing people, operational intelligence, and innovation. This philosophy serves as the foundation for how they serve their partners and their communities.

SSA Group is currently seeking a qualified Sous Chef to join their culinary team. Reporting directly to the Executive Chef, the Sous Chef plays a crucial role in supporting the culinary operations by overseeing food preparation, managing kitchen staff, and ensuring the highest quality and safety standards are met. This position is full-time and non-exempt, with eligibility for overtime pay. The Sous Chef will help create warm and welcoming experiences for guests while managing daily kitchen activities and contributing to menu development and pricing. The role demands strong leadership skills, creativity in developing competitive quality products, and a commitment to food safety and sanitary practices.

The Sous Chef will supervise and actively participate in preparing high-quality products for events and food service locations. They will estimate food consumption, order necessary supplies, and demonstrate new cooking techniques to the team. Additionally, the Sous Chef will train, coach, and resolve problems with kitchen staff, ensuring compliance with health and safety regulations at all times. Monitoring cooking and holding temperatures, maintaining kitchen cleanliness, and managing inventory are integral parts of this position. The Sous Chef will be involved in payroll and profit control management and will oversee employees in accordance with applicable state and federal laws. Furthermore, the Sous Chef will incorporate sustainable resources into culinary selections and undertake specialty projects assigned by the Executive Chef.

Candidates applying for this role should have at least three years of food preparation experience, culinary training, and necessary food safety certifications such as ServSafe. The ability to communicate effectively with clients, general managers, and headquarters personnel is vital. The role requires physical stamina to stand for extended periods and the strength to handle boxes weighing up to 35 pounds. Flexibility in working varied hours including nights, weekends, and holidays is also required.

As part of SSA Groups commitment to inclusion, equity, diversity, and accessibility (IDEA) and belonging, the Sous Chef will promote an inclusive and supportive environment within the team and contribute to community engagement and sustainability efforts. SSA Group embraces diversity as an essential part of its success, welcoming applicants from all backgrounds.

The compensation package includes a Paid Time Off plan with up to 144 hours based on tenure, medical, dental, vision, life insurance, and other voluntary benefits. SSA Group offers a 401(k) program with a 15 percent company match, paid leave options including parental and bereavement leave, an on-demand pay program, meal plans, employee discounts, tuition discounts through partner colleges, and holiday pay at 1.5 times the regular rate for work on Christmas and Thanksgiving Day. Paid sick leave is provided in accordance with specific state and local laws across numerous locations. SSA Group is an equal opportunity employer committed to diversity and inclusion in hiring practices. Applications are accepted on a rolling basis until the position is filled.

Job Requirements

  • Must be 18 years or older
  • strong interpersonal and communication skills including the ability to articulate to clients, General Manager, and HQ personnel
  • proven leadership skills with an understanding of team building and development while fostering partnerships
  • exceptional problem-solving and decision-making skills combined with organizational ability
  • demonstrates financial management, merchandising, analytical, planning, and leadership skills
  • demonstrates the ability to remain flexible in a fast-paced environment
  • computer knowledge and skill level for basic office functions
  • physical ability to stand for extended periods and to move and handle boxes weighing up to 35 pounds as necessary to operate
  • ability to work varied hours and days including nights, weekends, and holidays as needed

Job Qualifications

  • Three years of food preparation experience
  • ServSafe or food handling certified
  • knowledge of HAACP
  • culinary training
  • strong interpersonal and communication skills including the ability to articulate to clients, General Manager, and HQ personnel
  • proven leadership skills with an understanding of team building and development while fostering partnerships
  • exceptional problem-solving and decision-making skills combined with organizational ability
  • demonstrates financial management, merchandising, analytical, planning, and leadership skills
  • ability to remain flexible in a fast-paced environment
  • computer knowledge and skill level for basic office functions

Job Duties

  • Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
  • create competitive quality products
  • supervise and participate in creating high-quality products for events and food service locations
  • assist in menu pricing and preparation
  • estimate food consumption for events and request necessary products
  • demonstrate new cooking techniques
  • train, coach, counsel, and resolve problems
  • comply with all food safety regulations and practices
  • implement and enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
  • ensure compliance with all applicable health and safety regulations
  • monitor and track proper cooking and holding temperatures
  • support the management of payroll and controllable profit within established guidelines
  • oversee quality, product levels, and inventory of products
  • manage employees in accordance with state and federal laws
  • incorporate sustainable resources into the culinary selections
  • perform specialty projects as assigned by the Executive Chef
  • respond to guest requests and take action to ensure client satisfaction
  • perform other tasks as deemed necessary
  • maintain a clean, safe, and organized work environment
  • uphold and demonstrate a complete understanding of company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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