Food Service Site Director

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Career growth opportunities

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, serving millions of guests on a daily basis across 15 countries. With a commitment to service excellence and sustainability, Aramark is dedicated to creating engaging environments for its customers and enriching communities through innovative solutions and responsible practices. The company values diversity, equity, and inclusion, ensuring equal employment opportunities for all employees regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, or protected veteran status. They foster a workplace where careers can grow, talents can be developed, and passions can be pursued within a culture of professional empowerment and continuous learning.

The role of Food Service Site Director at Aramark presents a prime opportunity for experienced leaders looking to advance their career in the food services industry. This position involves managing the dining operations, leading and developing teams, and executing innovative strategies to deliver exceptional customer experiences. As a Food Service Site Director, you will be responsible for overseeing all facets of site management including budget controls, revenue growth, client engagement, safety compliance, operational excellence, and staff development. This role requires a commitment to maintaining high standards of food quality and safety, as well as fostering a positive, productive working environment that motivates employees to excel.

You will act as a key liaison between Aramark and its clients to ensure service expectations are met and exceeded. The role demands strong leadership capabilities to mentor staff, plan operational processes, control costs related to food, beverage, and labor, and maintain a safe environment for both customers and employees. Through coaching and performance management, you will build high-performing teams ready to deliver outstanding results. This role is perfect for candidates with a passion for food service, excellent communication skills, and a strategic mindset aimed at continuous improvement and customer satisfaction.

Joining Aramark means becoming part of an organization that is rooted in service and driven by purpose. You will have the opportunity to thrive in an inclusive workplace, enjoy growth and development prospects, and contribute to meaningful impacts within the company and community. This position emphasizes operational excellence, client relationship management, and leadership development, offering a fulfilling career path for those aspiring to lead in the dynamic food service industry.

Job Requirements

Bachelor's degree level education highly preferred
Meaningful experience in service industry, contract services, or hospitality environment, including managing teams
Strong analytical, project planning, and financial management skills
Ability to communicate effectively with clients, customers, colleagues and staff
Must be able to stand for extended periods of time

Job Qualifications

Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
Meaningful experience in service industry, contract services, or hospitality environment, including managing teams
Strong analytical, project planning, and financial management skills
Ability to communicate effectively with clients, customers, colleagues and staff
Must be able to stand for extended periods of time

Job Duties

Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance
Coach employees by creating a shared understanding of what needs to be achieved and how to execute
Reward and recognize employees
Develop and maintain effective client and customer rapport for mutually beneficial business relationship
Demonstrate excellent customer service using Aramark's standard model
Identify client needs and effectively communicate operational progress
Adopt Aramark processes and systems
Build revenue and manage budget, including cost controls with regard to food, beverage, and labor
Ensure full compliance with Operational Excellence fundamentals, including food and labor
Direct and oversee operations related to production, distribution and foodservice
Maintain a safe and healthy environment for clients, customers, and employees
Build and develop supervisory staff to become future leaders
Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour