Food Service Site Director

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Life insurance

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, operating in 15 countries around the world. The company prides itself on delivering exceptional service to millions of guests every day while upholding values rooted in purpose, community, and sustainability. Aramark is committed to fostering a diverse and inclusive workplace where every employee is provided equal employment opportunity and empowered to thrive professionally. The company offers a dynamic work environment where passion, talent development, and career growth are fundamental pillars of the employee experience. Aramark's mission focuses on doing great things not only for its partners and customers but also for the communities and planet, making it a purpose-driven organization in the service industry.

The Food Service Site Director role at Aramark is a pivotal leadership position where you will oversee dining operations, ensure operational excellence, and implement innovative solutions to elevate customer satisfaction. This full-time role offers a compelling opportunity to manage a team, drive revenue growth, and meet client goals within the food services sector. As a Site Director, you will have a responsibility to build and mentor high-performing teams, maintain a safe and healthy environment, engage with clients to maintain productive relationships, and uphold Aramark's standards for food quality, safety, and customer service.

In this role, your leadership capabilities will directly influence the success of daily operations and the long-term success of the site. You will be expected to recruit and develop staff, create coaching and recognition programs, and ensure adherence to all policies, including safety regulations and labor management. Additionally, your financial acumen will be critical in managing budgets, controlling costs related to food, beverage, and labor, and driving revenue through strategic operational initiatives. Your efforts will be fundamental in supporting Aramark’s commitment to service excellence and in advancing your own career within a respected global organization that values innovation and personal development. This role promises an engaging environment where your leadership and operational expertise will make a meaningful difference every day.

Job Requirements

Bachelor's degree in food service, hospitality, facilities, or business management highly preferred
Experience in service industry, contract services, or hospitality environment with team management
Strong analytical and financial management skills
Effective communication abilities with clients and staff
Physical ability to stand for long periods
Commitment to safety and compliance with all regulations

Job Qualifications

Bachelor's degree level education highly preferred in an area of food service, hospitality, facilities, or business management
Meaningful experience in service industry, contract services, or hospitality environment, including managing teams
Strong analytical, project planning, and financial management skills
Ability to communicate effectively with clients, customers, colleagues and staff
Must be able to stand for extended periods of time

Job Duties

Lead, mentor, engage and develop teams to maximize their contributions including recruiting, assessing, training, coaching, and managing performance
Coach employees by creating a shared understanding of what needs to be achieved and how to execute
Reward and recognize employees
Develop and maintain effective client and customer rapport for mutually beneficial business relationship
Demonstrate excellent customer service using Aramark's standard model
Identify client needs and effectively communicate operational progress
Adopt Aramark processes and systems
Build revenue and manage budget, including cost controls with regard to food, beverage, and labor
Ensure full compliance with Operational Excellence fundamentals including food and labor
Direct and oversee operations related to production, distribution and foodservice
Maintain a safe and healthy environment for clients, customers, and employees
Build and develop supervisory staff to become future leaders
Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour