Food Service Shift Lead

USC Auxiliary Services is one of the largest divisions at The University of Southern California, dedicated to enhancing the daily experience of over 65,000 students, athletes, faculty, staff, and visitors who come to the campuses. This division encompasses six central business units: USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel, and the Los Angeles Memorial Coliseum. Together, these units create an exceptional and comprehensive university experience that supports the growth and development of future leaders, scientists, filmmakers, engineers, and doctors. Auxiliary Services is deeply committed to fostering a welcoming and inclusive environment that connects all members of the Trojan family, promoting a sense of unity and shared purpose.

Among these units, USC Hospitality plays a crucial role by providing quality dining experiences through fine dining and residential dining services. Serving a large and diverse community including students, athletes, faculty, staff, and visitors, USC Hospitality is one of the major employers on campus, led by visionary executive chefs and directors who emphasize nutrition, excellence, and innovation. The commitment to high standards and unifying values drives the team to deliver nourishing and wholesome food options consistently.

We are looking for a Food Service Shift Lead to join this dynamic and rapidly growing team. This position is essential in ensuring smooth day-to-day operations at retail or residential dining venues, where customer experience and satisfaction are paramount. The Food Service Shift Lead works closely with management and service employees to oversee operations, provide mentorship, and uphold established standards of quality and safety. This role requires a proactive individual who can lead by example, coach staff effectively, and ensure food safety and sanitation compliance. The shift lead will also assist in administrative tasks, inventory management, and customer service to maintain a seamless dining environment.

The hourly rate for the Food Service Shift Lead position is $28.00. The University of Southern California considers various factors such as role responsibilities, candidate experience, education, and market conditions when determining compensation. Our ideal candidate will have a strong background in customer service within a retail or restaurant setting, excellent communication and interpersonal skills, and the ability to quickly learn and adapt. We seek someone who can foster teamwork, provide timely feedback, and demonstrate a firm commitment to USC's Unifying Values through their actions and leadership.

Joining USC Hospitality means becoming a part of the Trojan family, where mutual respect, trust, and collaboration are foundational to the work culture. Employees enjoy a supportive work environment that promotes work-life balance and well-being through a variety of benefits and programs. By joining us, you have the opportunity to contribute to a vibrant community renowned for its talent and groundbreaking achievements. If you are passionate about food service and leadership and want to be part of an organization committed to excellence, innovation, and inclusivity, we encourage you to apply and help us continue creating the best USC dining experience. Fight on!