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H-E-B Grocery logo

Food Service Rep

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.00 - $15.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible scheduling
Training and Development
Retirement Plan

Job Description

H-E-B is a renowned American supermarket chain known for its commitment to quality, customer service, and community involvement. As one of the largest privately held companies in the United States, H-E-B operates a diverse range of stores offering groceries, fresh produce, bakery items, deli selections, and prepared foods. The company prides itself on fostering a welcoming environment for both customers and employees, promoting growth opportunities, and maintaining high standards of food safety and sanitation. H-E-B's dedication to superior customer service and high-quality products has established it as a preferred shopping destination recognized for its fresh offerings and community engagement.
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Job Requirements

  • HS diploma or GED or equivalent
  • Completion of company orientation upon hire
  • Food safety and sanitation training upon hire
  • Ability to function in fast-paced retail environment
  • Ability to perform detailed and precise tasks
  • Ability to work with customers attentively
  • Ability to meet physical demands including standing, walking, reaching, bending, lifting up to 55 lbs
  • Willingness to comply with food safety and store procedures
  • Ability to work part-time hours

Job Qualifications

  • Knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • Ability to work in a fast-paced environment

Job Duties

  • Provide superior customer service
  • Take orders from customers by telephone or in person
  • Answer customer questions regarding products and assist with selections
  • Prepare, package, and merchandise fresh products effectively
  • Slice, package, label, rotate, and cull products for poor quality
  • Assist in technical areas such as basic set-up and clean-up
  • Use suggestive selling techniques and product knowledge to build sales
  • Clean and sanitize display cases
  • Operate and maintain equipment properly
  • Comply with H-E-B food safety and sanitation standards
  • Follow department and store operating procedures
  • Record production and shrink in bakery
  • Handle service counter customers in deli
  • Use ordering system applications and inventory management
  • Prepare and ready catering orders
  • Perform sanitation tasks for deli slicers
  • Serve and package prepared foods
  • Educate customers on food preparation and reheating
  • Prepackage condiments for prepared foods
  • Cut, slice, dice, and chop food for chefs

Job Criteria

Experience

No experience required


Job Location

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