Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
excellent medical coverage
dental coverage
vision coverage
Retirement savings match
Job Description
Michigan Medicine is a world-renowned academic health system based in Ann Arbor, Michigan. Known for its groundbreaking medical research, exceptional patient care, and comprehensive educational programs, Michigan Medicine serves as a leading healthcare institution both nationally and internationally. With over 30,000 employees, the organization is dedicated to improving health outcomes for patients, populations, and communities through excellence in education, patient care, community service, research, technology development, and leadership. The institution prides itself on fostering an inclusive and respectful work environment where diversity is embraced and all employees are empowered to contribute meaningfully to its mission.
Michigan Medicine is currently seeking a dedicated Food Service Operations Supervisor to join its Patient Food Service Department. This full-time, exempt position based at the UM Hospital in Ann Arbor involves overseeing daily operations within the hospital kitchen. The role requires supervising multiple teams responsible for meal preparation, tray assembly, kitchen cleaning, stockkeeping, and delivery services such as Meals on Wheels. The supervisor ensures that all food services are executed efficiently in compliance with high standards of food safety, sanitation, and quality. This leadership position plays a critical role in maintaining operational excellence while fostering teamwork, promoting staff wellbeing, and upholding inclusivity in the workplace.
The Food Service Operations Supervisor is responsible for guiding and supporting foodservice employees to achieve operational goals through effective communication and collaboration. The supervisor also plays an active role in recruitment, training, development, and performance management of staff to ensure continuous improvement and adherence to hospital policies and regulatory requirements. This role requires applying disciplinary actions when necessary to maintain a professional and safe work environment.
Working a 40-hour week from Sunday through Thursday, 6:30 am to 3:00 pm, the position offers a meaningful opportunity to contribute to a dynamic healthcare environment. Eligible for onsite work mode with reviewable hybrid or remote options at the discretion of the department, the role provides various benefits including excellent medical, dental, and vision coverage starting on day one, as well as a 2:1 match on retirement savings. Michigan Medicine emphasizes equal employment opportunities for all qualified candidates while conducting standard background screening and pre-employment drug testing in compliance with fair labor practices.
Joining Michigan Medicine as a Food Service Operations Supervisor means becoming part of a rich legacy of healthcare innovation combining patient care, education, and research. This position appeals to individuals with strong leadership skills, a background in food service management, and a passion for contributing to a well-structured and high-volume food operation within a hospital setting. The successful candidate will demonstrate a commitment to safety standards such as maintaining ServSafe Manager certification, effective team motivation, and managing complex food service operations under demanding circumstances. The supervisor will be instrumental in ensuring patients receive nutritious, safe, and quality meals while supporting the overall mission to enhance health outcomes through exemplary service and operational excellence.
Michigan Medicine is currently seeking a dedicated Food Service Operations Supervisor to join its Patient Food Service Department. This full-time, exempt position based at the UM Hospital in Ann Arbor involves overseeing daily operations within the hospital kitchen. The role requires supervising multiple teams responsible for meal preparation, tray assembly, kitchen cleaning, stockkeeping, and delivery services such as Meals on Wheels. The supervisor ensures that all food services are executed efficiently in compliance with high standards of food safety, sanitation, and quality. This leadership position plays a critical role in maintaining operational excellence while fostering teamwork, promoting staff wellbeing, and upholding inclusivity in the workplace.
The Food Service Operations Supervisor is responsible for guiding and supporting foodservice employees to achieve operational goals through effective communication and collaboration. The supervisor also plays an active role in recruitment, training, development, and performance management of staff to ensure continuous improvement and adherence to hospital policies and regulatory requirements. This role requires applying disciplinary actions when necessary to maintain a professional and safe work environment.
Working a 40-hour week from Sunday through Thursday, 6:30 am to 3:00 pm, the position offers a meaningful opportunity to contribute to a dynamic healthcare environment. Eligible for onsite work mode with reviewable hybrid or remote options at the discretion of the department, the role provides various benefits including excellent medical, dental, and vision coverage starting on day one, as well as a 2:1 match on retirement savings. Michigan Medicine emphasizes equal employment opportunities for all qualified candidates while conducting standard background screening and pre-employment drug testing in compliance with fair labor practices.
Joining Michigan Medicine as a Food Service Operations Supervisor means becoming part of a rich legacy of healthcare innovation combining patient care, education, and research. This position appeals to individuals with strong leadership skills, a background in food service management, and a passion for contributing to a well-structured and high-volume food operation within a hospital setting. The successful candidate will demonstrate a commitment to safety standards such as maintaining ServSafe Manager certification, effective team motivation, and managing complex food service operations under demanding circumstances. The supervisor will be instrumental in ensuring patients receive nutritious, safe, and quality meals while supporting the overall mission to enhance health outcomes through exemplary service and operational excellence.
Job Requirements
- One year of supervisory experience
- Experience working in a food service operation
- ServSafe Manager certification within the last 5 years or receipt of certification within 90 days of hire
Job Qualifications
- Bachelor's degree in hospitality management, business administration, nutrition, culinary arts, or a related field
- Knowledge of CBORD Food Service Management System
- Experience supervising bargained-for staff
- Two years of supervisory experience in a high-volume, complex food service operation with at least 1-2 years of experience in an institutional or high-volume restaurant or foodservice operation including experience with performance management, promoting teamwork, and motivating staff
Job Duties
- Supervise and direct foodservice employees to achieve defined operational goals
- Maintain effective communication methods such as bulletin boards and newsletters to keep staff informed
- Promote teamwork, wellbeing, and inclusion within the hospital kitchen
- Perform duties equivalent to subordinate employees to support the team function as needed
- Assist in the recruitment, selection, training, and development of staff in collaboration with Food Service Managers
- Ensure employees are trained and held accountable for adhering to health system, department, and regulatory standards
- Conduct regular performance appraisals and offer development opportunities for employees
- Apply disciplinary action including termination when necessary to enforce guidelines and policies consistently
Job Criteria
Experience
No experience required
Job Location
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