Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Work Options
Job Description
Aramark is a global leader in providing food services, facilities management, and uniform services to millions of clients in various sectors including education, healthcare, sports, and business. With a strong commitment to service excellence and sustainability, Aramark operates across 15 countries, delivering tailored solutions that meet the diverse needs of its clients. The company fosters an inclusive work environment that values diversity and equal opportunity, supporting its employees through comprehensive training and development initiatives.
The Food Service Operations Director at Aramark plays a crucial role in devising and implementing innovative dining solutions that cater to customer preferences while aligning with the company's executional strategy. This position involves managing and supervising dining facilities where customers can order meals from a set menu, ensuring a seamless and high-quality food service experience. The director leads teams by providing coaching, mentoring, and performance management to achieve operational and financial goals effectively.
In this leadership role, the Food Service Operations Director is responsible for maintaining safety and sanitation standards, fostering strong client relationships, and driving financial performance through strategic cost management of food, beverages, and labor. The role includes overseeing the production, distribution, and provision of food services while ensuring compliance with company policies and regulatory requirements. By implementing Aramark’s workforce and food programs, the director works to enhance productivity, streamline operations, and maximize profitability.
This position requires a dynamic leader capable of attracting, developing, and retaining a motivated frontline workforce. The director will collaborate closely with client decision-makers and may participate in contract negotiations and sales processes. A key aspect of the role is to identify opportunities to introduce new products and services that enhance customer satisfaction and foster loyalty. The role also involves managing front-end dining operations and crafting food service strategies that emphasize sustainability and client values.
Overall, this role is ideal for a food service professional with strong leadership skills, a customer-focused approach, and a background in managing food service operations. Aramark offers a collaborative and inclusive work environment where the Food Service Operations Director can contribute to shaping exceptional dining experiences while progressing their career within a reputable, socially responsible organization.
The Food Service Operations Director at Aramark plays a crucial role in devising and implementing innovative dining solutions that cater to customer preferences while aligning with the company's executional strategy. This position involves managing and supervising dining facilities where customers can order meals from a set menu, ensuring a seamless and high-quality food service experience. The director leads teams by providing coaching, mentoring, and performance management to achieve operational and financial goals effectively.
In this leadership role, the Food Service Operations Director is responsible for maintaining safety and sanitation standards, fostering strong client relationships, and driving financial performance through strategic cost management of food, beverages, and labor. The role includes overseeing the production, distribution, and provision of food services while ensuring compliance with company policies and regulatory requirements. By implementing Aramark’s workforce and food programs, the director works to enhance productivity, streamline operations, and maximize profitability.
This position requires a dynamic leader capable of attracting, developing, and retaining a motivated frontline workforce. The director will collaborate closely with client decision-makers and may participate in contract negotiations and sales processes. A key aspect of the role is to identify opportunities to introduce new products and services that enhance customer satisfaction and foster loyalty. The role also involves managing front-end dining operations and crafting food service strategies that emphasize sustainability and client values.
Overall, this role is ideal for a food service professional with strong leadership skills, a customer-focused approach, and a background in managing food service operations. Aramark offers a collaborative and inclusive work environment where the Food Service Operations Director can contribute to shaping exceptional dining experiences while progressing their career within a reputable, socially responsible organization.
Job Requirements
- Minimum four years of previous experience
- One to three years of experience in management
- Experience in the food service industry
- Bachelor’s degree or equivalent
- Strong communication skills
- Ability to build and maintain relationships
- Commitment to superior customer service
- Capacity to collaborate effectively across departments
- Ability to handle and lift up to 50 lbs occasionally
- Willingness to stand for long periods.
Job Qualifications
- Minimum four years of previous experience
- One to three years of experience in a management role
- Prior experience in the food service industry
- Bachelor’s degree or equivalent expertise
- Strong communication skills
- Ability to nurture and maintain client relationships
- Proficiency in customer service aligned with Aramark standards
- Skill in fostering interdepartmental collaboration
- Willingness to handle objects up to 50 lbs occasionally
- Capacity to stand for extended periods.
Job Duties
- Manage, support, collaborate with, and advance teams including hiring, evaluating, educating, mentoring, and overseeing performance
- Guarantee that food service operations align with the Executional Strategy
- Support team in understanding objectives and approaches through coaching
- Provide incentives to encourage employee dedication
- Ensure preservation of safety and sanitation criteria
- Recognize client needs and communicate operational developments
- Implement strategies to boost earnings and oversee fiscal frameworks
- Monitor P and L statements consistently
- Maintain quality and control costs within budget
- Implement Aramark’s workforce and food programs
- Increase value through streamlined operations and cost control
- Ensure compliance with Operational Excellence principles
- Manage manufacturing, distribution, and food provision processes
- Foster a safe and supportive environment
- Adhere to safety, health, and work hour regulations
- Construct and sustain mechanisms for food selection, acquisition, cooking, serving, and menu enhancement
- Generate operational forecasts and manage accounting functions
- Lead unit staff in production, presentation, quality control, cost management, labor, and training
- Attract, secure, and maintain frontline workforce
- Conduct periodic stock assessments
- Ensure compliance with ARAMARK and regulatory requirements through record-keeping
- Interact with client decision-makers and maintain strong relationships
- Participate in sales and contract discussions
- Explore new product and service opportunities
- Handle front-end dining operations
- Develop and execute food service plans aligned with client values and sustainability.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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