Food Service Operations Director

Aramark is a global leader in providing food services, facilities management, and uniform services to millions of customers every day across fifteen countries. At its core, Aramark is dedicated to creating meaningful impacts for its employees, partners, communities, and the environment. The company embraces diversity and inclusion, offering equitable employment opportunities and fostering an environment free from discrimination based on race, color, religion, nationality, age, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or any other legally protected characteristics. Aramark's commitment to excellence and innovation has made it a trusted partner in delivering high-quality food and facility management solutions for a wide range of industries including education, healthcare, sports, and leisure.

The role of Food Service Operations Director at Aramark is pivotal to the successful delivery of dining experiences that meet and exceed customer expectations. This leadership position involves managing dining operations where individuals order meals from a set menu, ensuring smooth execution aligned with Aramark’s executional strategies. The Director is responsible for overseeing all aspects of food service operations—from food preparation and safety to labor management and financial performance. This includes recruiting, training, coaching, and mentoring teams to foster growth and operational excellence.

As Food Service Operations Director, you will spearhead initiatives to maintain safety and sanitation standards while enhancing client relationships through keen responsiveness to their needs and operational updates. You will manage budgets to control food, beverage, and labor costs effectively while applying strategies to maximize earnings and productivity. The role requires implementing and sustaining workforce and food programs that promote streamlined operations, cost control, and profitability. Additionally, the Director will ensure full compliance with company policies as well as all health, safety, and labor regulations.

This is a comprehensive leadership role that involves handling inventory management, leading staff through quality control and cost management protocols, and fostering front-line workforce engagement. You will also play a role in sales discussions and exploring new products and services that align with client goals and sustainability principles. Ultimately, this position demands a strategic thinker with strong communication and management skills, capable of delivering superior customer service following Aramark’s standards and building strong internal and external partnerships.