Food Service Manager - University of Delaware - Caesar Rodney Dining Hall

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. The company is deeply rooted in a culture of service and united by a clear purpose—to do great things for each other, their partners, their communities, and the planet. Aramark is known for creating inclusive and diverse work environments where every employee is given equal employment opportunities and is encouraged to participate fully in all aspects of the company. They do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other traits protected by law. Committed to employee growth and development, Aramark offers an engaging culture where talents are nurtured, passions are fueled, and professional growth is actively supported. Employees are empowered to pursue new challenges, find a sense of belonging, and enjoy a rewarding workplace experience. With a strong presence in food and facilities management, Aramark continues to deliver exceptional client and customer experiences, maintaining high standards of safety, quality, and operational excellence.

The Food Service Manager position at Aramark is a pivotal management role responsible for overseeing dining operations where customers order prepared foods from a menu. This role involves planning, directing, and coordinating food service activities to deliver finished products that meet customer needs and preferences. The Food Service Manager leads the front of the house operations, including cafeteria or residential dining facilities, in close collaboration with the Food Service Director to ensure exceptional service standards. Key responsibilities include using Aramark's coaching model to engage and develop team members to their fullest potential, recognizing and rewarding employees, and ensuring that individual and team performance aligns with objectives and client expectations. The manager also plans and leads daily team briefings, promoting a culture of open communication and teamwork.

Financial management is a vital aspect of the role, requiring the Food Service Manager to ensure completion and maintenance of profit and loss statements, deliver financial targets for both client and company, and educate teams on key performance levers to improve margins. Operational excellence fundamentals must be followed to maintain food and labor initiatives, driving productivity through efficient operations, cost control, and profit management. The manager supervises the team in production, quality, and control, ensuring safety and sanitation standards are upheld to maintain a safe and healthy environment for clients, customers, and employees. Compliance with safety, health, wage, and hour regulations is strictly enforced.

This role demands strong interpersonal skills and the ability to build and maintain effective relationships with clients, customers, and other departments to provide a unified food service experience. The Food Service Manager must be able to stand for extended periods and handle occasional lifting, carrying, pushing, and pulling of up to 50 pounds. This position is ideal for candidates who possess leadership capabilities, enjoy working in fast-paced environments, and have a passion for delivering excellent customer service using Aramark's standard service model. The role encourages continuous learning and flexibility as job duties may evolve to meet shifting business needs and commitments. Overall, this is an exciting opportunity for individuals seeking to grow within a respected multinational company that prioritizes employee development, operational excellence, and community impact.