Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional Development
Employee assistance program
Job Description
Michigan Medicine is a world-class academic medical center dedicated to improving the health of patients, populations, and communities through groundbreaking education, exceptional patient care, innovative community service, cutting-edge research, and advanced technology development. As part of the University of Michigan, Michigan Medicine is recognized nationally and internationally for its leadership and commitment to excellence across multiple disciplines in healthcare and biomedical research. The institution is guided by strategic principles that focus on three critical components: patient care, education, and research, which synergistically enhance its societal contributions and impact. Operating within Ann Arbor, MI, Michigan Medicine offers a dynamic and collaborative environment where diverse healthcare professionals engage in continuous learning and service improvement to address complex health challenges and advance medical science. Employment at Michigan Medicine is highly valued for its dedication to inclusivity, professional development, and supportive workplace culture.
The Food Service Manager (Temporary) role at Michigan Medicine is a crucial leadership position within the Patient Food Service department at the UM Hospital. This full-time, temporary position offers an hourly wage of $25 and requires onsite presence in Ann Arbor, MI. The Food Service Manager will play an instrumental role in directing and supervising the daily operations of the food service team, ensuring that meals are prepared and delivered safely, timely, and according to prescribed dietary standards recognized by the hospital. Responsibilities include managing staff performance, training employees on safety protocols, overseeing food quality and safety in compliance with Joint Commission standards, and fostering teamwork and accountability among staff members. The manager will also have financial oversight responsibilities such as reviewing financial reports, managing costs within budget guidelines, and optimizing employee scheduling to minimize overtime. This position demands strong communication and leadership skills as well as proficiency in food service best practices, safety regulations, and quality improvement initiatives. The ideal candidate will be proactive in resolving customer and staff issues and committed to enhancing the efficiency and effectiveness of food service operations through continuous quality improvement efforts. This role provides an excellent opportunity to contribute to Michigan Medicine’s mission of delivering exceptional patient care and community service while supporting the organizational goal of maintaining a safe, efficient, and patient-centered food service environment.
The Food Service Manager (Temporary) role at Michigan Medicine is a crucial leadership position within the Patient Food Service department at the UM Hospital. This full-time, temporary position offers an hourly wage of $25 and requires onsite presence in Ann Arbor, MI. The Food Service Manager will play an instrumental role in directing and supervising the daily operations of the food service team, ensuring that meals are prepared and delivered safely, timely, and according to prescribed dietary standards recognized by the hospital. Responsibilities include managing staff performance, training employees on safety protocols, overseeing food quality and safety in compliance with Joint Commission standards, and fostering teamwork and accountability among staff members. The manager will also have financial oversight responsibilities such as reviewing financial reports, managing costs within budget guidelines, and optimizing employee scheduling to minimize overtime. This position demands strong communication and leadership skills as well as proficiency in food service best practices, safety regulations, and quality improvement initiatives. The ideal candidate will be proactive in resolving customer and staff issues and committed to enhancing the efficiency and effectiveness of food service operations through continuous quality improvement efforts. This role provides an excellent opportunity to contribute to Michigan Medicine’s mission of delivering exceptional patient care and community service while supporting the organizational goal of maintaining a safe, efficient, and patient-centered food service environment.
Job Requirements
- Bachelor's degree in food service management, dietetics or equivalent experience desired
- 1 to 3 years progressive supervisory experience in a high volume, complex food service operation or restaurant
- ServSafe foodservice certification within the last five years, or receipt of certification within 60 days of hire
- Ability to communicate effectively in both written and verbal form
- Excellent customer service and service recovery skills
- General knowledge of word processing software and ability to communicate effectively using email
- Ability to plan, organize, and direct the activities of foodservice employees
- Ability to deal effectively with a wide variety of people with diverse backgrounds and skill levels
Job Qualifications
- Bachelor's degree in food service management, dietetics or equivalent experience desired
- Progressive supervisory experience in a high volume, complex food service operation or restaurant
- ServSafe foodservice certification
- Effective communication skills in written and verbal form
- Strong customer service and service recovery skills
- Knowledge of word processing software
- Ability to lead and motivate staff
- Experience working with diverse teams
Job Duties
- Directs tasks to support departmental mission, vision and scope of services
- Supervises and directs food service staff to ensure food is safely prepared according to standardized recipes, on a timely basis, and according to standardized menus
- Supervises and directs food service staff to assemble and deliver meal trays according to patients prescribed diet, in a timely manner, and following proper infection control procedures
- Ensures a safe work environment that includes education on proper safety and ergonomic techniques
- Enforces proper storage and use of chemicals and wears personal protective equipment as required when using chemicals
- Holds staff accountable for knowledge of and adherence to Joint Commission standards applicable to their work area
- Investigates and resolves inquiries and complaints from customers and staff from both inside and outside the department
- Sets clear expectations with staff for performance, and coaches staff when improvement in work performance is required
- Encourages teamwork by creating an environment of empowerment and accountability
- Reviews financial reports and other quality metrics to manage costs within the current budget
- Manages employee schedules within budget guidelines to keep overtime to a minimum
- Performs routine collection of quality indicators such as conducting tray audits, verifying that correct production was completed, monitoring overtime
- Participates in ongoing departmental initiatives in quality improvement, and identifies opportunities to improve efficiency and effectiveness of foodservice operations
Job Criteria
Experience
No experience required
Job Location
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