Food Service Manager - Retail - Texas State University Dining

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. With a strong commitment to service excellence and sustainability, Aramark delivers innovative solutions that enrich and nourish the lives of the people it serves. The company fosters an inclusive work environment built on diversity, equity, and respect, ensuring all employees have equal opportunities to thrive. Aramark’s mission is rooted in service and united by a purpose to create positive impacts for its employees, partners, communities, and the planet. The company prioritizes employee development and professional growth, encouraging individuals to reach their full potential by offering career advancement, skill-building opportunities, and a supportive work atmosphere.

The Food Service Manager role at Aramark is a dynamic management position responsible for overseeing and directing dining operations where customers order prepared foods from a menu. This role plays a crucial part in developing and implementing dining solutions that meet customer needs and preferences while ensuring operational efficiency and financial performance. The Food Service Manager leads daily team activities through Aramark’s coaching model, focusing on engagement, recognition, and development of team members to maximize their potential. This leadership extends to ensuring safety, sanitation, and compliance standards are met in all food service operations.

In this position, the Food Service Manager acts as a key liaison between the client and the dining operation, identifying client needs and communicating progress effectively to maintain strong business relationships. Financial oversight is integral to the role, as the manager is responsible for managing profit and loss statements, achieving fiscal targets, and implementing cost controls to optimize margins. The Food Service Manager also monitors productivity related to food and labor, ensuring that operational excellence fundamentals are upheld, and the entire team is trained to maintain high standards in production, quality, and control.

Additional responsibilities include leading the front of the house operations in collaboration with the Food Service Director, planning and coordinating food service activities to deliver high-quality finished products to customers. The role requires occasional physical activity such as lifting up to 50 pounds and standing for extended periods, emphasizing the hands-on nature of the position. Aramark values adaptability and growth, and employees in this role may experience evolving duties as the company strives to meet its commitments and maintain excellence in service delivery.

This position requires candidates with at least one year of experience, including management experience, and prefers a bachelor’s degree or equivalent experience. Strong interpersonal skills, client relationship management abilities, and a commitment to delivering excellent customer service using Aramark’s standard service model are essential for success. The Food Service Manager must also be capable of collaborating effectively across departments to ensure a cohesive and unified food service experience for all customers. This role is ideal for individuals passionate about leadership in food service and dedicated to creating outstanding customer experiences in a fast-paced and customer-focused environment.