Food Service Manager - Residential Dining - Texas State University Dining
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Aramark is a global leader in food and facilities management, proudly serving millions of guests every day across 15 countries. Known for its commitment to quality service and operational excellence, Aramark focuses on creating innovative dining and hospitality solutions that meet the needs of its diverse clients and customers. Rooted in service and unity by a strong purpose, the company emphasizes fostering great relationships with its partners, communities, employees, and the planet. Aramark’s workplace culture encourages equal employment opportunities and inclusiveness, ensuring a supportive environment for professional growth and personal development. With commitment to sustainability and community impact, Aramark continually strives to deliver exceptional experiences while encouraging their employees to thrive and contribute meaningfully.
The Food Service Manager position at Aramark is a vital management role tasked with overseeing the daily operations of dining services where customers order from prepared menus. This role requires developing and implementing dining solutions tailored to meet customer preferences and client specifications effectively. The person in this position leads front-of-house operations, collaborating closely with the Food Service Director to ensure seamless service delivery in cafeterias or residential dining facilities. The manager is responsible for engaging and coaching their team using Aramark’s proven coaching model, which promotes employee development and maximizes team potential.
Key responsibilities include leading daily briefings, recognizing and rewarding team members, and ensuring safety and sanitation standards are maintained across the dining operations. A crucial part of the role involves cultivating strong client relationships by identifying client needs and communicating progress regarding operational goals. Financial management duties include maintaining profit and loss statements, delivering financial targets for both the client and company, and instructing teams on key operational metrics that drive profitability. The manager also focuses on operational productivity by ensuring food and labor cost controls and supervising team performance related to production and quality.
In addition, the Food Service Manager ensures compliance with all safety, health, wage, and hour regulations, cultivating a safe and healthy environment for clients, employees, and customers alike. Physical requirements of the role include the ability to occasionally lift, carry, push, or pull items weighing up to 50 pounds and the capacity to stand for extended periods. This dynamic and challenging role offers an opportunity to impact customer satisfaction positively, lead a dedicated team, and contribute to Aramark’s mission of doing great things for each other and the global community. Candidates with a minimum of one year experience in management, strong interpersonal skills, and a dedication to excellent customer service aligning with Aramark’s standards will find this role rewarding and impactful.
The Food Service Manager position at Aramark is a vital management role tasked with overseeing the daily operations of dining services where customers order from prepared menus. This role requires developing and implementing dining solutions tailored to meet customer preferences and client specifications effectively. The person in this position leads front-of-house operations, collaborating closely with the Food Service Director to ensure seamless service delivery in cafeterias or residential dining facilities. The manager is responsible for engaging and coaching their team using Aramark’s proven coaching model, which promotes employee development and maximizes team potential.
Key responsibilities include leading daily briefings, recognizing and rewarding team members, and ensuring safety and sanitation standards are maintained across the dining operations. A crucial part of the role involves cultivating strong client relationships by identifying client needs and communicating progress regarding operational goals. Financial management duties include maintaining profit and loss statements, delivering financial targets for both the client and company, and instructing teams on key operational metrics that drive profitability. The manager also focuses on operational productivity by ensuring food and labor cost controls and supervising team performance related to production and quality.
In addition, the Food Service Manager ensures compliance with all safety, health, wage, and hour regulations, cultivating a safe and healthy environment for clients, employees, and customers alike. Physical requirements of the role include the ability to occasionally lift, carry, push, or pull items weighing up to 50 pounds and the capacity to stand for extended periods. This dynamic and challenging role offers an opportunity to impact customer satisfaction positively, lead a dedicated team, and contribute to Aramark’s mission of doing great things for each other and the global community. Candidates with a minimum of one year experience in management, strong interpersonal skills, and a dedication to excellent customer service aligning with Aramark’s standards will find this role rewarding and impactful.
Job Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport
- Ability to demonstrate excellent customer service
- Ability to maintain an effective working relationship with other departments
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Qualifications
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure completion and maintenance of profit and loss statements
- Deliver client and company financial targets
- Adopt Aramark processes and systems and educate teams on key levers to improve margins
- Bring value through efficient operations and appropriate cost controls
- Follow operational excellence fundamentals by meeting food and labor initiatives
- Ensure entire team is trained and able to implement operational standards
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations
- Lead the front of the house in conjunction with the Food Service Director
- Plan, direct, and coordinate food service activities to deliver finished products to customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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