Food Service Manager - Patient Services

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Founded on a commitment to service and united by a strong purpose, Aramark focuses on creating positive experiences for its customers, employees, and communities. The company values equality, diversity, and inclusion, ensuring that every employee has equal employment opportunities regardless of race, color, religion, gender, or any other protected characteristic. Aramark is dedicated to helping its employees grow professionally by providing a supportive work environment, opportunities for skill development, and career advancement. With a comprehensive approach to employee well-being, Aramark offers a variety of benefits and resources to promote work-life balance and employee satisfaction.

The Patient Service Manager role at Aramark is an essential position within the Food & Nutrition Department. This role is responsible for supporting patient services operations by developing and executing dining solutions tailored to the needs and preferences of patients and customers. The Patient Service Manager is tasked with interpreting government-mandated nutritional standards applicable within the healthcare industry, utilizing their technical expertise to implement healthy menu plans that align with patient dietary requirements. Their responsibilities include managing patient feeding processes, ensuring quality assurance in food service delivery, and driving initiatives to enhance patient satisfaction scores.

This position involves hands-on leadership of patient service staff to guarantee meals are prepared and delivered to patients accurately and timely. The Patient Service Manager oversees multiple facets of the food delivery service, including managing the diet office, floor stock, host and hostess duties, and the service ambassador program. They are also responsible for maintaining safety and sanitation compliance according to established healthcare and food service standards. Supervising tray line operations and room service programs are additional critical tasks.

The role offers a salaried position with compensation ranging from $70,000 to $75,000 annually. Aramark is committed to offering a competitive and comprehensive benefits package that includes medical, dental, and vision coverage, retirement savings plans such as 401(k), and paid time off including parental leave and disability coverage, varying by location and eligibility. The Patient Service Manager role does not have a predetermined application window and will remain open until a qualified candidate is selected.

This is a dynamic and rewarding role for individuals with experience in healthcare patient service management and food service supervision. The ideal candidate will be proficient in Microsoft Office, possess excellent interpersonal and organizational skills, and have a background or education in nutrition. Aramark encourages continuous learning and adaptability as job duties may evolve to meet the company’s commitments and customer needs. Joining Aramark means working with a passionate team dedicated to making a positive impact in healthcare food services and beyond.