Job Overview

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Compensation

Hourly
Range $22.00 - $27.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
Welfare benefits
Monthly meal allowance
bonus opportunity

Job Description

Preferred Hospitality, Inc., established in 1989, is a leading management company specializing in Provider Contract Food Service and Market Broiler Restaurants. With over three decades of experience in the highly competitive food service industry, Preferred Hospitality has built a reputation for excellence by delivering exciting dining concepts, efficient operational systems, diverse food offerings, and highly trained staff. This company’s proven track record includes managing on-site food service solutions designed to overcome a variety of challenges that organizations face in the food service sector. Preferred Hospitality’s dedication to quality and innovation places it among the foremost leaders in the hospitality management space, especially in collegiate and contract food services.

Preferred Hospitality seeks a dedicated and passionate Service Manager focused on food and hospitality to join its team. This individual will play a key role in supporting the company’s vision to develop a world-class, nationally recognized collegiate dining program. The ideal candidate will bring a strong commitment to quality food service and the ability to foster an environment of excellence. They will be responsible for providing leadership and direction to front-of-house hourly employees, ensuring that customer service standards are met consistently. This role requires a balance of hands-on management and team motivation, with an emphasis on training, development, and operational readiness.

As a Service Manager, the successful candidate will be instrumental in enhancing guest satisfaction while maintaining internal controls that uphold company standards. They will oversee the hiring, orientation, training, mentoring, and evaluation of hourly employees, guaranteeing that all team members perform to their potential and contribute to the overall success of the restaurant environment. This position demands excellent communication skills, the ability to prioritize operational needs, and a commitment to fostering a positive, team-oriented workplace culture. The pay range for this role is $22.00 to $27.00 per hour, with the opportunity to earn bonuses. Additional benefits include immediate accrual of paid time off, health and welfare benefits, and a monthly meal allowance. This is a full-time position requiring availability to work up to 50 hours per week, including weekends and some holidays. Preferred Hospitality is an E Verify employer, committed to providing equitable hiring practices and equal employment opportunities.

Job Requirements

  • Minimum four years food service or restaurant experience
  • Minimum two years of supervisory experience in a food service or restaurant setting
  • Must have reliable transportation
  • Must be available to work up to 50 hours per week, may include weekends and some holidays
  • Must possess great people skills, demonstrated leadership and team building along with a pleasant disposition
  • Must possess novice computer skills including Internet, Excel, Word and Google Suite
  • Must demonstrates ability to read, write, comprehend, and communicate in English
  • Must be able to pass test to become Serve Safe certified

Job Qualifications

  • Minimum four years food service or restaurant experience
  • Minimum two years of supervisory experience in a food service or restaurant setting
  • Must possess great people skills, demonstrated leadership and team building along with a pleasant disposition
  • Must possess novice computer skills including Internet, Excel, Word and Google Suite
  • Must demonstrate ability to read, write, comprehend, and communicate in English

Job Duties

  • Provide direction in service training to hourly employees
  • Ensure proper hiring, orientation, training, evaluating, mentoring, and disciplining which will lead to employee and store success
  • Consistently supervises, manages, and inspects all hourly employees to ensure readiness and ability to perform to company standards
  • Ensures guest satisfaction through proper internal controls
  • Prioritizes employee, customer, and operational needs to ensure problems are handled quickly, effectively, and efficiently
  • Promotes positive open communication in a team environment
  • Inspects and administers employee uniform and personal hygiene standards
  • Instructs employees on food service delivery, presentation, and customer service
  • Assist restaurant employees in the area of food delivery and preparation
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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