Food Service Manager

Silver Spring, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $75,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid Time Off

Parental leave

Disability Coverage

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. Known for its commitment to service excellence and sustainability, Aramark operates within diverse industries including education, healthcare, business, sports, and entertainment. The company is dedicated to providing career opportunities that nurture talent, fuel passions, and empower professional growth. With a strong mission rooted in service, Aramark fosters an inclusive environment where diversity is valued, and all employees have equal opportunities free from discrimination. By emphasizing community involvement and environmental stewardship, Aramark continuously strives to make a positive impact for its partners, communities, and the planet.

The Food Service Manager position at Aramark presents an exciting leadership opportunity within the dining operations segment. This management role involves developing and implementing dining solutions aimed at fulfilling customer needs and preferences. As a Food Service Manager, you will be responsible for overseeing daily dining operations where customers order prepared meals from a menu. You will lead and motivate a team using Aramark's coaching model, ensuring individuals and teams meet performance objectives and client expectations. This role involves key responsibilities in leadership, client relationship management, financial performance, productivity, and compliance.

Financial stewardship is a significant aspect of this role, as the manager is entrusted with maintaining profit and loss statements, meeting client and company financial targets, and driving cost controls to optimize profitability. You will play a critical role in educating your team on understanding performance metrics, order and inventory trends, and how to leverage these insights for margin improvement. Operational excellence fundamentals related to food and labor initiatives must be met to ensure efficient service delivery.

The Food Service Manager will also ensure compliance with safety, health, wage, and hour regulations, maintaining a safe and healthy environment for clients, customers, and employees alike. Additional duties include planning and coordinating food service activities and leading the front of the house operations in collaboration with the Food Service Director. This salaried position offers a competitive range of $70,000 to $75,000 with comprehensive benefits including medical, dental, vision, retirement plans like 401(k), and paid time off such as parental leave and disability coverage. Benefits may vary by location and employee eligibility.

Working at Aramark means joining a company that values development, teamwork, and a unified customer experience. You will have the chance to impact daily operations while participating in a dynamic and supportive workplace that encourages continual growth and the accomplishment of shared goals. This role requires a proactive leader who can handle changing job duties and adapt to meet organizational commitments, ensuring that the dining service operation not only satisfies but delights customers consistently.

Job Requirements

At least 1 year of experience
At least 1 year of experience in a management role
Ability to lift, carry, push, and pull up to 50 lb
Ability to stand for extended periods
Ability to maintain effective client and customer rapport
Strong interpersonal skills
Ability to demonstrate excellent customer service

Job Qualifications

At least 1 year of experience
At least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Ability to lift, carry, push, and pull up to 50 lb
Ability to stand for extended periods

Job Duties

Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Identify client needs and communicate operational progress
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
educate teams on key levers to improve margins
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plan, direct, and coordinate food service activities in order to deliver a finished product to the customer