Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career growth
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. As an established company, Aramark is rooted in service and united by its purpose to do great things for employees, partners, communities, and the planet. The company emphasizes a culture of equal employment opportunity, diversity, and inclusion for all employees. Known for its commitment to developing talents and fostering professional growth, Aramark is an excellent workplace for individuals aspiring to build long-lasting careers in the food service and hospitality sector. The company continuously strives to fuel employee passions and empower them to reach their full potential, making it a sought-after employer in the industry.
The Portfolio Group, operating under Aramark's Workplace Experience Group, is focused on delivering seamless and exceptional experiences in dining and workplace services, catering to the unique needs of each business portfolio it serves. This group specializes in providing tailored services that range from breakrooms to boardrooms, ensuring convenience, consistency, and excellence are standard across all interactions.
The Food Service Manager role within the Portfolio Group is a key management position responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This role entails developing and implementing innovative dining solutions to meet customer needs and preferences. It involves leadership responsibilities such as engaging and developing team members using Aramark's coaching model, recognizing employee achievements, and ensuring individual and team performance aligns with client expectations. The Food Service Manager plans and leads daily team briefings, upholds safety and sanitation standards, and maintains strong client relationships by understanding and communicating client operational progress.
Financial stewardship is a critical aspect of this role, requiring the management of Profit and Loss statements, meeting company and client financial targets, and educating teams on improving margins through data-driven insights on performance metrics, order trends, and inventory management. The Food Service Manager is tasked with enhancing productivity by overseeing efficient operations, cost controls, profit management, and ensuring that food and labor initiatives are met according to operational excellence standards. This includes training the team thoroughly and supervising production, quality, and operational controls.
Compliance is another core component of the role, with the Food Service Manager responsible for maintaining a safe and healthy environment for clients, customers, and employees while adhering to all applicable policies, rules, and regulations concerning safety, health, wage, and hour standards. Additional duties include leading the front of the house operations of dining facilities like cafeterias or residential dining services in conjunction with the Food Service Director and coordinating food service activities to ensure customer satisfaction.
Aramark values adaptability, and the responsibilities of the Food Service Manager may evolve to meet business needs, with a focus on continuous improvement and impactful service delivery. This role offers an excellent opportunity for individuals with a background in food service management to grow their careers within a reputable, global company committed to making a positive impact through quality service and operational excellence.
The Portfolio Group, operating under Aramark's Workplace Experience Group, is focused on delivering seamless and exceptional experiences in dining and workplace services, catering to the unique needs of each business portfolio it serves. This group specializes in providing tailored services that range from breakrooms to boardrooms, ensuring convenience, consistency, and excellence are standard across all interactions.
The Food Service Manager role within the Portfolio Group is a key management position responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This role entails developing and implementing innovative dining solutions to meet customer needs and preferences. It involves leadership responsibilities such as engaging and developing team members using Aramark's coaching model, recognizing employee achievements, and ensuring individual and team performance aligns with client expectations. The Food Service Manager plans and leads daily team briefings, upholds safety and sanitation standards, and maintains strong client relationships by understanding and communicating client operational progress.
Financial stewardship is a critical aspect of this role, requiring the management of Profit and Loss statements, meeting company and client financial targets, and educating teams on improving margins through data-driven insights on performance metrics, order trends, and inventory management. The Food Service Manager is tasked with enhancing productivity by overseeing efficient operations, cost controls, profit management, and ensuring that food and labor initiatives are met according to operational excellence standards. This includes training the team thoroughly and supervising production, quality, and operational controls.
Compliance is another core component of the role, with the Food Service Manager responsible for maintaining a safe and healthy environment for clients, customers, and employees while adhering to all applicable policies, rules, and regulations concerning safety, health, wage, and hour standards. Additional duties include leading the front of the house operations of dining facilities like cafeterias or residential dining services in conjunction with the Food Service Director and coordinating food service activities to ensure customer satisfaction.
Aramark values adaptability, and the responsibilities of the Food Service Manager may evolve to meet business needs, with a focus on continuous improvement and impactful service delivery. This role offers an excellent opportunity for individuals with a background in food service management to grow their careers within a reputable, global company committed to making a positive impact through quality service and operational excellence.
Job Requirements
- Requires at least 1 year of experience
- requires at least 1 year of experience in a management role
- bachelor's degree or equivalent experience preferred
- strong interpersonal skills
- ability to maintain effective client and customer rapport for mutually beneficial business relationships
- ability to demonstrate excellent customer service using Aramark's standard service model
- ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- must be able to stand for extended periods of time
Job Qualifications
- Requires at least 1 year of experience
- requires at least 1 year of experience in a management role
- bachelor's degree or equivalent experience preferred
- strong interpersonal skills
- ability to maintain effective client and customer rapport for mutually beneficial business relationships
- ability to demonstrate excellent customer service using Aramark's standard service model
- ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- must be able to stand for extended periods of time
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- reward and recognize employees
- ensure individual and team performance meets objectives and client expectations
- plan and lead daily team briefings
- ensure safety and sanitation standards in all operations
- identify client needs and communicate operational progress
- ensure the completion and maintenance of P&L statements
- deliver client and company financial targets
- adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- educate teams on key levers to improve margins
- bring value through efficient operations, appropriate cost controls, and profit management
- follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- ensure entire team is trained and able to implement
- supervise team regarding production, quality and control
- maintain a safe and healthy environment for clients, customers and employees
- follow all applicable policies, rules and regulations including but not limited to those relating to safety, health, wage and hour
- lead the front of the house of the dining operation in conjunction with the Food Service Director
- plan, direct, and coordinate food service activities to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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