Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $66,083.89 - $99,125.84
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid parental leave
Retirement Plan
Welfare programs
employee bonus
Annual pay increase

Job Description

Children's Hospital Colorado is a leading pediatric healthcare provider dedicated to improving the health and well-being of children through exceptional medical care, innovative research, and comprehensive family support services. With a strong commitment to quality and compassion, Children's Hospital Colorado serves thousands of families annually, offering specialized services in numerous pediatric disciplines. Renowned for its patient-centered approach and a multidisciplinary team of healthcare professionals, the hospital is a trusted institution within the Colorado community and beyond, continually advancing pediatric medicine through cutting-edge treatments and research initiatives.

The Manager of Food Services at Children's Hospital Colorado plays a pivotal role in ensuring the smooth operation of food service areas, which include retail operations, catering, food purchasing, and production for cafeterias and cafes, as well as sanitation and dish room management. This full-time position, requiring a 40-hour workweek primarily during daytime hours from Monday to Friday, involves weekends and holiday shifts as needed based on departmental requirements. The manager is responsible for maintaining high standards of food quality, customer service excellence, cost control, and sanitation, making sure that all operations align with the hospital’s mission and regulatory standards.

In this role, the Manager of Food Services leads and develops a team, managing staff recruitment, training, daily scheduling, and performance evaluations. The position oversees the fiscal aspects of food service operations, including monitoring food, labor, and supply expenses to optimize budget adherence. Collaboration is key, as the manager partners with the Executive Chef and management team to plan menus, develop recipes, and create promotional events aimed at enhancing retail sales and customer satisfaction. Responsibility extends to ensuring safety compliance, resolving customer service issues, and driving waste reduction initiatives. The manager also works with vendors to source quality products and participates in weekly strategic meetings to ensure the food service department meets its operational goals and continues to improve its service quality.

Offering a competitive salary range from approximately $66,084 to $99,126 annually based on experience, the position includes a robust benefits package. The hospital supports its employees through comprehensive wellness programs, medical, dental, and vision insurance, paid parental leave, retirement savings plans with employer matching, and professional development opportunities to foster career growth. Employees are also eligible for bonus programs contingent on organizational performance and receive annual base pay increases reflective of individual performance. Children's Hospital Colorado is an equal opportunity employer committed to diversity and inclusivity, promoting a respectful work environment free from discrimination.

Job Requirements

  • Associate’s degree in Nutrition, Dietetics, Biology or related field
  • Two years of leadership experience
  • Ability to work Monday through Friday, 7:00am to 3:30pm
  • Availability to work weekends and holidays as needed
  • Strong organizational and multitasking skills
  • Ability to manage and train staff
  • Knowledge of food safety regulations
  • Experience with budgeting and financial monitoring
  • Effective interpersonal and communication skills
  • Commitment to high standards of customer service
  • Ability to resolve conflicts and manage escalated customer issues

Job Qualifications

  • Associate’s degree in Nutrition, Dietetics, Biology or related field
  • Two years of leadership experience
  • Experience in food service management preferred
  • Strong customer service and interpersonal skills
  • Ability to manage budgets and control costs
  • Effective communication and team leadership skills
  • Knowledge of food safety and sanitation standards
  • Proficiency with point of sale systems and inventory management
  • Experience in menu planning and food production oversight
  • Ability to work collaboratively with diverse teams
  • Competent in problem-solving and conflict resolution

Job Duties

  • Oversees people, systems and standards for Food Service operations
  • Responsible for food quality and environment cleanliness
  • Responsible for customer service and safety
  • Monitors satisfaction survey data, customer service rounding, and adjusts systems to achieve customer service goals
  • Manages resolution of escalated customer services
  • Hires and evaluates new staff and arranges daily coverage
  • Responsible for new employee orientation, training and coaching
  • Manages staffing levels and schedules daily
  • Provides leadership, technical expertise, training and education for team members
  • Assists in developing and implementing department goals and objectives
  • Prepares staff evaluations and disciplinary actions
  • Monitors food, labor and supply expenses
  • May operate point of sale system and run retail sales reports
  • Works with management team to set waste reduction goals and track waste
  • Collaborates with Executive Chef to create and run café promotions
  • Works directly with Food Service vendors to source new products
  • Participates in weekly menu planning meetings
  • Assists with supervision in the absence of a direct manager

Job Criteria

Experience

Mid Level (3-7 years)


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