Food Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,000.00 - $61,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. The company is deeply rooted in a commitment to service and united by a clear purpose to do great things for their employees, partners, communities, and the planet. Aramark believes in fostering an inclusive and equitable work environment where every employee has access to equal opportunities and can fully participate in the company’s growth and success. With a strong emphasis on employee development, Aramark offers career growth opportunities, comprehensive training, and a supportive culture that motivates individuals to bring their best to the workplace every day. The company’s dedication extends beyond just providing quality service; it focuses on cultivating passion, talents, and professional growth for all its team members, ensuring a rewarding and meaningful career experience.

The Food Service Manager role at Aramark is a leadership position responsible for the oversight and management of dining operations where customers order prepared foods from a menu. This position plays a critical role in developing and implementing dining solutions tailored to meet diverse customer needs and preferences. The Food Service Manager leads the front of house operations in cafeterias or residential dining facilities, working closely with the Food Service Director to plan, direct, and coordinate food service activities that ensure a high-quality finished product is delivered to the customer efficiently and sustainably.

This salaried position offers a competitive compensation range of $58,000 to $61,500 annually, reflecting the importance of the role within Aramark’s team. Benefits include comprehensive medical, dental, and vision plans, along with work/life resources, retirement savings plans such as 401(k), paid time off, parental leave, and disability coverage, varying by location and eligibility. The Food Service Manager position involves significant leadership responsibilities including engaging and developing team members through Aramark’s coaching model, ensuring safety and sanitation standards, managing financial and operational performance, and meeting client expectations. This role requires strong interpersonal skills and the ability to maintain effective relationships with clients, customers, and other departments within the organization to deliver a unified and exceptional dining experience.

In this role, the Food Service Manager is expected to maintain a safe and healthy environment, adhering to all relevant policies and regulations including those related to safety, health, wage, and hour compliance. Productivity and financial performance are key aspects, with responsibilities that include completing and maintaining profit and loss statements, delivering financial targets, and managing costs and profit margins through operational excellence. The manager is also tasked with training and supervising the team to uphold quality, control, and efficient production standards. Physical requirements include the occasional lifting, carrying, pushing, and pulling of up to 50 pounds and the ability to stand for extended periods. Aramark encourages flexible job duties, meaning responsibilities may evolve to meet company and client needs.

Overall, the Food Service Manager position at Aramark is ideal for individuals who are experienced in food service management and are passionate about delivering high-quality dining operations, fostering team development, and maintaining operational and financial excellence within a dynamic, supportive, and mission-driven company.

Job Requirements

  • At least 1 year of experience
  • At least 1 year of management experience
  • Preferred bachelor's degree or equivalent experience
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to maintain effective working relationships with other departments
  • Ability to lift, carry, push, and pull up to 50 lb occasionally
  • Ability to stand for extended periods

Job Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • Educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plan, direct, and coordinate food service activities in order to deliver a finished product to the customer

Job Criteria

Experience

Mid Level (3-7 years)


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