Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a shared purpose, Aramark is committed to doing great things for its employees, partners, communities, and the planet. The company fosters a culture of inclusion and equal employment opportunity, ensuring a work environment free from discrimination and dedicated to helping its employees grow professionally and personally. Aramark believes every career should nurture talent, fuel passion, and empower professional growth, making it an ideal workplace for those seeking new challenges, a sense of belonging, and meaningful advancement opportunities. For more information, Aramark maintains a strong online presence through its careers website and social media channels.

The Food Service Manager position at Aramark is a crucial leadership role responsible for overseeing dining operations in facilities where customers order prepared foods from menus. This management position focuses on developing and implementing dining solutions that meet diverse customer needs and tastes, ensuring a high-quality dining experience. As the front-line leader of the dining operation, including cafeterias or residential dining facilities, the Food Service Manager works closely with the Food Service Director to plan, direct, and coordinate food service activities. Using Aramark's coaching model, this role engages and develops team members to their fullest potential while fostering a positive work culture through rewarding and recognizing employees. The Food Service Manager plays a key role in driving team performance to meet objectives and client expectations, leading daily team briefings, and upholding safety and sanitation standards throughout all operations.

Financial performance and cost management are integral to the role, requiring the Food Service Manager to maintain and complete profit and loss statements, deliver client and company financial targets, and utilize Aramark systems to understand key performance indicators such as order trends, inventory, and margin drivers. The Food Service Manager is accountable for ensuring operational excellence by meeting food and labor initiatives, training the team to implement best practices, supervising production quality and control, and maintaining compliance with all applicable policies, rules, and regulations concerning safety, health, wage, and hour requirements. This dynamic role may involve occasional lifting and requires the ability to stand for extended periods, emphasizing both physical and leadership capabilities.

At Aramark, the Food Service Manager position is more than just managing daily food service operations. It is about making a positive impact on employees and customers by continuously developing skills and adapting to changing job demands to meet commitments. This role offers an opportunity for individuals passionate about food service management, leadership development, and client satisfaction to thrive in a supportive, growth-oriented company dedicated to making a difference in the communities it serves.

Job Requirements

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to work effectively with other departments
  • Capable of occasional lifting up to 50 lb
  • Able to stand for extended periods

Job Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements

Job Criteria

Experience

Mid Level (3-7 years)


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