Food Service Manager

Sioux Falls, SD, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee assistance program

Training and Development

Employee Discounts

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. The company is deeply rooted in a commitment to exceptional service, sustainability, and community engagement. Aramark’s mission centers on doing great things for its employees, partners, communities, and the planet by fostering a workplace culture that values diversity, inclusion, and growth opportunities. Operating in dynamic sectors such as education, healthcare, business dining, sports and entertainment, and corrections, Aramark is a company that offers rewarding careers focused on professional development and making a meaningful impact. The organization emphasizes equal employment opportunities and maintains a strong stance against discrimination of any kind, ensuring a welcoming environment where every team member can thrive.

The role of Food Service Manager at Aramark is a pivotal management position responsible for overseeing and optimizing the dining operations where customers purchase prepared meals from a menu. This role requires developing and executing innovative dining solutions that meet customer preferences and operational needs. The Food Service Manager plays a critical role in leading a dedicated team, maximizing financial outcomes, ensuring compliance with safety and sanitation standards, and maintaining excellent client relationships. As part of the leadership responsibilities, the manager uses Aramark’s coaching model to engage and develop team members, rewarding outstanding performance and fostering a culture of recognition and teamwork. This position demands strong operational expertise to manage daily briefing sessions, guide production and quality control efforts, and ensure the team is trained to meet the company's food and labor productivity goals.

Further responsibilities include managing client communication to identify needs and report operational progress, ensuring completion and maintenance of P&L statements, and aligning with financial targets for both clients and the company. The Food Service Manager implements cost-control measures and profit management strategies that add value through efficiency. Compliance with health, safety, and labor regulations is paramount for maintaining a safe environment for clients, customers, and employees alike. The role also involves leading the front-of-house dining operations in close coordination with the Food Service Director, handling the overall direction and coordination of food service activities to deliver high-quality finished products to customers.

This position requires a blend of leadership, operational management, financial acumen, customer service excellence, and team development skills. Aramark offers a dynamic work environment where job duties may evolve, providing continuous learning opportunities and the chance to develop new skills making a positive impact on both employees and customers. This position is ideal for an energetic professional with at least one year of experience in food service management and a passion for delivering outstanding dining experiences within a collaborative and inclusive workplace.

Job Requirements

At least 1 year of experience
at least 1 year of experience in a management role
bachelor's degree or equivalent experience preferred
strong interpersonal skills
ability to maintain effective client and customer rapport for mutually beneficial business relationships
ability to demonstrate excellent customer service using Aramark's standard service model
ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
ability to lift, carry, push, and pull up to 50 lb
ability to stand for extended periods

Job Qualifications

At least 1 year of experience
at least 1 year of experience in a management role
bachelor's degree or equivalent experience preferred
strong interpersonal skills
ability to maintain effective client and customer rapport for mutually beneficial business relationships
ability to demonstrate excellent customer service using Aramark's standard service model
ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
ability to lift, carry, push, and pull up to 50 lb
ability to stand for extended periods

Job Duties

Use Aramark's coaching model to engage and develop team members to their fullest potential
reward and recognize employees
ensure individual and team performance meets objectives and client expectations
plan and lead daily team briefings
ensure safety and sanitation standards in all operations
identify client needs and communicate operational progress
ensure completion and maintenance of P&L statements
deliver client and company financial targets
adopt Aramark processes and systems, understand performance metrics, data, order and inventory trends, educate teams on key levers to improve margins
bring value through efficient operations, cost controls, and profit management
follow Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
ensure entire team is trained and able to implement
supervise team regarding production, quality and control
maintain a safe and healthy environment for clients, customers and employees
follow all applicable policies, rules and regulations, including safety, health, wage and hour
lead the front of the house dining operation in conjunction with the Food Service Director
plan, direct, and coordinate food service activities to deliver a finished product to the customer