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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
competitive salary
Job Description
Hy-Vee is a respected and leading supermarket chain known for its commitment to quality, customer service, and community involvement. With numerous locations across the Midwest, Hy-Vee offers a diverse range of products and services from groceries to health and wellness. The company prides itself on fostering a workforce that is fully engaged and dedicated to supporting customers with a promise of "a helpful smile in every aisle." This foundational value inspires an environment where employees work collaboratively to enhance the shopping experience and uphold Hy-Vee's reputation for exceptional service and innovation.
The Food Service Manager position within the Mar... Show More
The Food Service Manager position within the Mar... Show More
Job Requirements
- High school diploma or equivalent
- One year of similar or related experience
- Completion or willingness to complete sanitation (food safety) courses encouraged
- Ability to perform medium work involving physical exertion up to 50 pounds
- Capable of performing physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Ability to adhere to company policies and guidelines
- Must report to work on time and as scheduled
- Must pass pre-employment drug screening
- Willingness to work in a fast-paced environment with exposure to cool, damp, noisy conditions and cleaning chemicals
Job Qualifications
- High school diploma or equivalent
- One year of similar or related experience
- Knowledge of food safety and sanitation practices
- Excellent hospitality skills
- Ability to solve practical problems with limited standardization
- Proficient in arithmetic calculations involving fractions, decimals and percentages
- Ability to guide and direct others
- Strong communication and customer service skills
- Experience in supervising and coordinating staff
- Familiarity with menu planning and inventory management
Job Duties
- Provide prompt, efficient and friendly customer service
- Smile and greet customers in a friendly manner
- Learn customers' names and address them personally
- Assist customers by escorting them to products, securing items out of reach, loading/unloading heavy items, and passing customer suggestions
- Answer telephone calls and take product orders
- Work collaboratively with co-workers to ensure customer satisfaction
- Review daily production lists and assign tasks
- Ensure food display case products are rotated and replenished
- Monitor kitchen cleanliness, repairs, and safety
- Ensure adequate kitchen staffing
- Oversee food quality and presentation
- Manage inventory across multiple food departments
- Collaborate with chefs on menu planning and supply purchasing
- Estimate food and beverage costs
- Supervise portion control to minimize waste
- Perform quality checks
- Set department standards for service, cleanliness, appearance and profitability
- Analyze sales and prepare advertisements
- Plan marketing and special functions
- Monitor compliance with health, safety and liquor regulations
- Investigate and resolve food quality and service complaints
- Arrange maintenance and repairs
- Select and price menu items
- Direct hiring, training and scheduling food service personnel
- Enforce sanitary food handling and cleanliness practices
- Follow food safety guidelines
- Handle customer issues promptly
- Maintain personal hygiene and adhere to company policies
- Report to work on time and as scheduled
- Assume supervisory duties in absence of department manager
- Assist in other store areas as needed
- Ensure competitive pricing
- Perform job-related duties and special projects as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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