Food Service Manager

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.50 - $27.75

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Life insurance

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Known for its commitment to service, innovation, and sustainability, Aramark strives to provide exceptional experiences for its clients and communities through high-quality dining and operational solutions. The company emphasizes equality, diversity, and personal growth, making it a dynamic workplace that encourages employees to develop their talents and advance their careers. Aramark's mission focuses on doing great things for its employees, partners, communities, and the planet, fostering an inclusive environment where everyone can thrive. For those interested in a career with Aramark, opportunities abound to engage in meaningful work that impacts many lives.

The Food Service Manager at Aramark plays a pivotal leadership role in developing and implementing effective dining solutions tailored to meet customer needs and preferences. This management position oversees dining operations where customers order prepared foods from a menu, such as cafeterias or residential dining facilities. The role involves leading a team with Aramark's coaching model to maximize employee potential, ensuring safety and sanitation compliance, and maintaining high standards of customer service. The manager is also responsible for maintaining strong client relationships by identifying needs and communicating operational progress. Financial oversight, including managing profit and loss statements and meeting financial targets, is a key component of the position, alongside controlling costs and enhancing productivity. Ensuring the team is well-trained and capable of delivering consistent quality aligns with the company's operational excellence goals. Additionally, the Food Service Manager collaborates closely with the Food Service Director to manage front-of-house operations, aiming to deliver a seamless and enjoyable dining experience. Those in this role must be adaptable, ready to take on new duties as needed, and committed to continuous improvement, reflecting Aramark's culture of development and excellence.

Job Requirements

High school diploma or equivalent
At least 1 year of experience
At least 1 year of experience in a management role
Ability to occasionally lift, carry, push and pull up to 50 lb
Ability to stand for extended periods of time
Strong interpersonal skills
Ability to maintain effective client and customer rapport
Ability to maintain effective working relationships with other departments
Ability to demonstrate excellent customer service
Knowledge of food safety and sanitation policies
Ability to lead and train a team

Job Qualifications

At least 1 year of experience
At least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain effective working relationships with other departments
Ability to stand for extended periods
Ability to occasionally lift, carry, push and pull up to 50 lb
Knowledge of safety and sanitation standards

Job Duties

Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Identify client needs and communicate operational progress
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt Aramark processes and systems and educate teams on key levers to improve margins
Bring value through efficient operations and appropriate cost controls
Follow operational excellence fundamentals including food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production quality and control
Maintain a safe and healthy environment for clients and employees
Follow all applicable policies, rules and regulations
Lead the front of house in conjunction with the Food Service Director
Plan, direct and coordinate food service activities to deliver finished product,