Food Service Manager

Thorntons LLC is a well-established convenience store and fueling station company known for its quality products and excellent customer service. With a strong presence primarily in the Midwest and Southern United States, Thorntons offers a range of food, beverage, and fuel services designed to meet the needs of travelers and local customers alike. The company prides itself on providing a clean, safe, and welcoming environment for both employees and guests. Known for its commitment to diversity and inclusion, Thorntons is an equal opportunity employer dedicated to serving a diverse workforce and accommodating those with disabilities.

The Food Service Manager role at Thorntons LLC is a vital position focused on ensuring that quality food and beverage products are consistently provided to customers while maintaining optimal operational standards within the food and beverage departments. This role involves managing all aspects of food service including preparation, inventory control, sanitation, and compliance with safety regulations. The Food Service Manager will take a leadership role in meeting sales, unit, and profit goals by monitoring and managing food costs, inventory, and product quality.

In this role, the Food Service Manager is responsible for preparing food and dispensed beverage products ahead of peak service times as outlined by store policies. They must also conduct product sampling using approved procedures to ensure quality and compliance with standards. The position demands expertise in maintaining food safety, sanitation, and hygiene standards at all times to safeguard customer health. The manager will expertly oversee food operations including controlling shrinkage, managing gross profit margins, and maintaining high-quality food standards along with sufficient supplies.

Inventory management is a critical component of this role. The Food Service Manager is expected to accurately count, stock, and order inventory while providing accurate data to support the store's profitability goals. The role requires a high level of organization and the ability to follow established processes and standards consistently. Operating various foodservice and beverage equipment safely and efficiently is also part of the daily duties, as is maintaining clean and appealing work and service areas.

Additionally, the Food Service Manager will inspect and maintain all equipment to meet cleanliness and operational requirements. They play a key role in implementing and training staff on program rollouts, product changes, and maintaining rigorous product quality specifications in line with the company’s food service standards. The position necessitates strong leadership skills to execute additional duties as assigned and to foster an environment of continuous improvement and customer satisfaction.

Thorntons LLC provides a comprehensive benefits package including weekly pay, free dispensed beverage during shifts, a complimentary meal per shift, medical, dental, and vision insurance, as well as 401k with company matching contributions, vacation, sick leave, and life insurance. The company also emphasizes work-life balance by offering support for reasonable accommodations and maintaining a diverse and inclusive workplace culture.

This role offers an exciting opportunity for individuals passionate about food service management and delivering exceptional customer experiences in a fast-paced and dynamic retail environment. Candidates should be prepared to work flexible hours, including early morning and late afternoon shifts, to meet the operational needs of the store. If you are a motivated professional looking to grow with a respected brand that values quality, safety, and employee well-being, Thorntons LLC welcomes your application.