Food Service Manager

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a strong commitment to quality, service, and innovation, Aramark delivers unmatched experiences to diverse clients in a variety of sectors including education, healthcare, business, and sports and entertainment. Rooted deeply in service and united by a clear purpose, Aramark seeks to do great things for its employees, partners, communities, and the planet. The company places significant emphasis on professional growth and equal opportunity, encouraging a culture where every employee can thrive and contribute meaningfully to the organization’s success. Aramark is dedicated to fostering a diverse and inclusive workplace where everyone feels valued and respected.

The Food Service Manager role at Aramark is a pivotal management position focused on developing and implementing dining solutions designed to meet customer needs and tastes within various dining settings. This position oversees and manages dining operations where customers order prepared foods from a menu, ensuring smooth daily operations, customer satisfaction, and financial profitability. The Food Service Manager leads a team, employing Aramark’s coaching model to engage and develop team members to their fullest potential. Key responsibilities include planning and leading daily team briefings, rewarding and recognizing employees, and ensuring that both individual and team performance meet predefined objectives and client expectations.

Beyond leadership, this role demands strong client relationship management, identifying client needs and effectively communicating operational progress. The Food Service Manager also handles financial performance by completing and maintaining profit and loss statements, delivering on client and company financial targets, and educating teams on key business levers necessary to improve margins. Operational productivity is enhanced through efficient operations, cost controls, and profit management. The Manager ensures compliance with all safety and sanitation standards, maintains a safe and healthy environment, and follows applicable policies concerning safety, health, wages, and hours.

This role also encompasses supervising food production quality, ensuring the team is well trained to meet operational excellence fundamentals, and leading the front of the house in conjunction with the Food Service Director. The ideal candidate will bring strong interpersonal skills to maintain effective client and customer rapport, demonstrating excellent customer service using Aramark’s standard service model and facilitating cooperation between departments to deliver a unified food service experience. Physical requirements include occasional lifting, standing for extended periods, and other related activities typical of food service management.

Aramark views career development as essential, offering opportunities for skill growth and professional advancement within a supportive and dynamic environment. The company encourages a commitment to excellence and flexibility, understanding that duties may evolve based on business needs. For candidates seeking a challenging and rewarding management career in food services, Aramark offers a platform to grow, influence, and succeed while making a positive impact on the communities they serve.