Food Service Manager

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Known for its commitment to service excellence and sustainability, Aramark emphasizes making positive impacts for its employees, partners, communities, and the planet. As a company rooted in values of inclusivity and equal opportunity, Aramark ensures that every employee can participate freely and fairly in all aspects of the organization's operations. The company offers a dynamic work environment that fosters professional growth, cultivates talents, and supports individuals in reaching their full potential.

This Food Service Manager position at Aramark is a vital management role focused on developing and implementing dining solutions that meet diverse customer needs and preferences. The role involves overseeing and managing dining operations where customers order prepared foods from a menu, ensuring both high-quality food service and operational efficiency. This is a salaried position with an expected compensation range of $48,000 to $52,000 per year, reflecting Aramark's commitment to providing competitive and fair pay. The position also includes access to Aramark's comprehensive benefits programs, such as medical, dental, vision coverage, work/life resources, retirement savings plans like a 401(k), paid time off, parental leave, and disability coverage, which vary by location and employee eligibility.

As a Food Service Manager, the individual will be responsible for leading the front-of-house dining operations typically in a cafeteria or residential dining facility, working closely with the Food Service Director. Key responsibilities include planning, directing, and coordinating food service activities to deliver a finished product that meets customer expectations. Leadership duties include using Aramark's coaching model to develop and engage team members, recognizing employee achievements, ensuring that individual and team performances meet both client expectations and company objectives, and conducting daily team briefings to maintain operational alignment.

The role also demands maintaining high safety and sanitation standards in all operations to ensure a safe, healthy environment for clients, customers, and employees. It includes building and sustaining effective client relationships by identifying their needs and communicating operational progress clearly. Financial performance management is another critical aspect, including the completion and maintenance of profit and loss statements, delivering on financial targets, and educating teams about key operational metrics such as order trends and inventory management to improve margins.

Productivity enhancements are emphasized by managing efficient operations, controlling costs, applying operational excellence fundamentals to food and labor management, and ensuring the entire team is trained to meet quality and control standards. Compliance with all applicable policies, regulations, and laws relating to safety, health, wage, and hour is mandatory. Flexibility is required as job duties may evolve over time without formal notice to meet the company’s commitments.

The ideal candidate will have at least one year of experience in food service management or a related field, along with strong interpersonal skills and a proven ability to maintain excellent client and customer relationships. The position demands physical stamina, including occasional lifting of up to 50 pounds and standing for extended periods, underscoring the hands-on nature of the role. The company prefers candidates with a bachelor’s degree or equivalent experience, though demonstration of key skills and knowledge is paramount. This position offers a great opportunity for individuals to grow within a global organization that values diversity, inclusion, and employee development, making it an excellent career choice for those passionate about food service management and customer satisfaction.