Food Service Manager

North Charleston, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

employee recognition

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a strong purpose, Aramark is committed to delivering exceptional experiences for its customers, partners, communities, and employees while maintaining a focus on sustainability and social responsibility. The company believes in fostering equal employment opportunities and creating an inclusive, welcoming environment for all employees regardless of race, color, religion, gender, or other personal characteristics. With a mission centered on empowering individuals to grow professionally and personally, Aramark continuously invests in its workforce through development opportunities and supportive leadership.

The Food Service Manager role at Aramark is a vital management position tasked with developing and implementing effective dining solutions tailored to meet customer needs and tastes. Reporting directly to the Food Service Director, this role oversees the front of the house operations in dining facilities, including cafeterias and residential dining venues. The Food Service Manager is responsible for managing daily operations where customers order prepared foods from a menu, ensuring a seamless, high-quality customer experience. This position requires strong leadership skills to engage, motivate, and develop team members using Aramark’s coaching model, promoting a culture of recognition and high performance.

In this role, the manager leads daily team briefings to align objectives and drive operational excellence, oversees safety and sanitation standards, and ensures compliance with all relevant policies and regulations concerning health, safety, wages, and working hours. Financial acumen is essential, as the manager monitors profit and loss statements, delivers on financial targets set by both the client and the company, and implements cost control measures to optimize food and labor productivity. The Food Service Manager is expected to foster efficient operations, uphold quality standards, and maintain client relationships by clearly communicating operational progress and adapting to client needs.

The role demands someone capable of balancing operational oversight with strategic planning and team development to bring value through efficient service delivery and customer satisfaction. It requires physical stamina, including the ability to stand for extended periods and handle lifting items up to 50 pounds. This position offers a unique opportunity for individuals looking to advance their careers in food service management within a dynamic and supportive organization that prioritizes employee growth, customer engagement, and community impact.

Job Requirements

At least 1 year of experience
At least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments for a unified food service experience
Ability to lift, carry, push and pull up to 50 pounds occasionally
Ability to stand for extended periods of time

Job Qualifications

At least 1 year of experience
At least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments for a unified food service experience
Ability to lift, carry, push and pull up to 50 pounds occasionally
Ability to stand for extended periods of time

Job Duties

Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Identify client needs and communicate operational progress
Ensure the completion and maintenance of profit and loss statements
Deliver client and company financial targets
Adopt all Aramark processes and systems
understand performance metrics, data, order and inventory trends
educate teams on key levers to improve margins
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement operational standards
Supervise team regarding production, quality and control
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Lead the front of the house of the dining operation in conjunction with the Food Service Director
Plan, direct, and coordinate food service activities to deliver a finished product to the customer