Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedules

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of customers daily across 15 countries. With a deeply rooted commitment to service and a clear purpose, Aramark strives to make a positive impact on its employees, clients, communities, and the planet. The company stands strong in its dedication to equality and diversity, ensuring an inclusive work environment free from discrimination on any grounds such as race, gender, disability, or veteran status. Aramark values professional growth and development, offering an empowering atmosphere where employees can fuel their passions and reach their full potential in a supportive and dynamic workplace.

The Food Service Manager role at Aramark is a vital management position responsible for overseeing dining operations where customers order prepared foods from a menu. This role focuses on developing and implementing innovative dining solutions to meet customer needs and preferences effectively. The Food Service Manager leads and manages the front of the house in dining operations, such as cafeterias and residential dining facilities, working closely with the Food Service Director. The position involves planning, directing, and coordinating food service activities to ensure excellent product delivery to customers.

This role requires strong leadership capabilities using Aramark's coaching model to engage and develop team members for optimal performance. The manager ensures that safety and sanitation standards are maintained at all times, creating a safe and healthy environment for clients, customers, and staff. The position also emphasizes building and sustaining effective client relationships by identifying client needs and clearly communicating operational progress. Financial performance is a critical focus area, including managing profit and loss statements, meeting financial targets, and understanding operational performance metrics, data, and inventory trends to improve margins.

Productivity and operational excellence are essential components of the role. The Food Service Manager oversees efficient operations, cost control, and profit management by adhering to food and labor initiatives and ensuring team training for consistent implementation of best practices. Compliance with all applicable policies and regulations, including safety, health, and labor laws, is mandatory. The manager is also responsible for leading daily team briefings, recognizing and rewarding employees, and fostering a collaborative work environment that meets client expectations.

At Aramark, the Food Service Manager position offers a dynamic and challenging environment where job duties may evolve, requiring adaptability and a proactive approach. This role is crucial in contributing to the overall dining experience and operational success, making it an excellent opportunity for professionals seeking a career in food service management with a reputable global company. The employment type is management-level, and while salary specifics are not provided, Aramark offers competitive compensation packages and benefits designed to support the well-being and growth of its employees.

Job Requirements

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements

Job Criteria

Experience

Mid Level (3-7 years)


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