Food Service Manager

Preferred Hospitality, Inc., established in 1989, is a recognized management company specializing in Provider Contract Food Service and Market Broiler Restaurants. With over three decades of experience, Preferred Hospitality has gained a competitive edge in the food service industry by focusing on innovative concepts, efficient systems, diverse food offerings, and maintaining a well-trained staff. The company excels at addressing the unique challenges of on-site food service operations by delivering superior food service solutions tailored to the needs of various organizations. Known for its dedication to quality and customer satisfaction, Preferred Hospitality has carved a niche in managing food service operations that prioritize both operational efficiency and guest experiences.

Preferred Hospitality is seeking a dedicated and passionate Service Manager who is focused on food and hospitality. This role is ideal for someone eager to contribute to the company’s vision of establishing a world-class, nationally recognized collegiate dining program. The ideal candidate will have a strong passion for quality food service and a commitment to excellence in customer engagement. The Service Manager will play a pivotal role in executing this vision by motivating, training, and leading a team dedicated to delivering exceptional customer service. This position focuses on front-of-the-house customer service operations and requires leadership skills that foster a positive team environment and ensure high standards of service delivery.

As a Service Manager, the candidate will have primary responsibilities that include hiring, training, evaluating, and mentoring hourly employees to ensure consistent service quality and operational success. The role involves direct supervision and management of the service team, ensuring that standards of personal hygiene, uniform compliance, and food service presentation are met and exceeded. This position demands a hands-on leader who can assist with food delivery and preparation when needed while also enforcing internal controls to maintain guest satisfaction. The Service Manager will handle employee, customer, and operational concerns efficiently and effectively by prioritizing needs and encouraging open, positive communication throughout the team.

Preferred Hospitality provides a supportive work environment offering competitive hourly pay ranging from $20 to $24. Employees gain immediate accrual of paid time off (PTO), access to health and welfare benefits, and a monthly meal allowance. The company values employees who are committed to professional development and customer service excellence and offers opportunities for growth within a stable and respected industry leader. Interested candidates should submit their resume for consideration and note that Preferred Hospitality participates in the E Verify employment verification program. This position requires availability to work up to 50 hours per week, including weekends and some holidays, supporting the dynamic and fast-paced nature of the food service industry.