Food Service Manager

Racine, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.00 - $27.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development programs

Life insurance

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Established with a strong commitment to service excellence and community impact, Aramark has built a reputation for delivering high-quality dining and facility solutions to a diverse range of clients including businesses, educational institutions, healthcare facilities, sports arenas, and more. The company’s mission is deeply rooted in service and driven by a shared purpose to do great things for employees, partners, communities, and the planet. With a focus on nurturing talent and providing meaningful career opportunities, Aramark emphasizes equal employment opportunities and embraces diversity and inclusion as core values within its workplace.

The Food Service Manager role at Aramark is a vital management position focused on overseeing and optimizing dining operations where customers order prepared foods from a menu. This role demands a dynamic leader who can develop and implement innovative dining solutions tailored to meet customer preferences and client needs. The Food Service Manager is responsible for driving team performance through effective leadership, coaching, and employee recognition, ensuring that both individual and team objectives align with client expectations. A significant part of this role involves managing financial performance, including the preparation and maintenance of profit and loss statements and driving the business to meet and exceed financial targets.

Additionally, the Food Service Manager ensures operational excellence by upholding safety and sanitation standards in all dining areas while fostering a productive, compliant work environment. Responsibilities extend to managing productivity through efficient workflow, cost control, and profit management initiatives, as well as supervising food production quality and control. This position also requires the development of strong client relationships by identifying client needs and communicating operational progress effectively.

The successful candidate will partner closely with the Food Service Director to lead front-of-house operations within cafeteria or residential dining settings, directing food service activities that culminate in excellent customer experiences. Work demands flexibility and adaptability, as job responsibilities may evolve to meet business needs and commitments. This role offers a compelling opportunity to grow professionally within Aramark’s supportive and mission-driven environment, where employees are empowered to reach their full potential and make a positive impact every day.

Job Requirements

Requires at least 1 year of experience
requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
strong interpersonal skills
ability to maintain effective client and customer rapport
ability to demonstrate excellent customer service
ability to work well with other departments
occasional lifting, carrying, pushing and pulling up to 50 lb
ability to stand for extended periods of time

Job Qualifications

Requires at least 1 year of experience
requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
strong interpersonal skills
ability to maintain effective client and customer rapport for mutually beneficial business relationships
ability to demonstrate excellent customer service using Aramark's standard service model
ability to maintain effective working relationship with other departments for unified food service experience
requires occasional lifting, carrying, pushing and pulling up to 50 lb
must be able to stand for extended periods of time

Job Duties

Use Aramark's coaching model to engage and develop team members to their fullest potential
reward and recognize employees
ensure individual and team performance meets objectives and client expectations
plan and lead daily team briefings
ensure safety and sanitation standards in all operations
identify client needs and communicate operational progress
ensure completion and maintenance of P&L statements
deliver client and company financial targets
adopt all Aramark processes and systems and educate teams on key levers to improve margins
bring value through efficient operations, appropriate cost controls and profit management
follow Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
ensure entire team is trained and able to implement
supervise team regarding production, quality and control
maintain a safe and healthy environment for clients, customers and employees
follow all applicable policies, rules and regulations including those relating to safety, health, wage and hour
lead front of house dining operation in conjunction with Food Service Director
plan, direct and coordinate food service activities to deliver finished product to customer