Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.75 - $30.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in a strong service-oriented culture and united by a purposeful mission, Aramark is dedicated to creating exceptional experiences for its employees, clients, and communities. The company is recognized for fostering an environment that supports professional growth, values diversity, equity, and inclusion, and encourages employees to reach their full potential. Aramark’s commitment extends beyond just business success; it embraces corporate responsibility by striving to do great things for partners, communities, and the planet. As an employer, Aramark provides equal employment opportunities without discrimination on any legally protected basis, ensuring a welcoming and inclusive workplace for all individuals.
The Food Service Manager role at Aramark plays a crucial part in managing and overseeing dining operations where customers order prepared food from menus. This management position involves developing and implementing dining solutions tailored to meet customer needs and tastes while maintaining high standards of food quality, service, and operational excellence. The Food Service Manager leads the front-of-house dining operations such as cafeterias or residential dining facilities in collaboration with the Food Service Director to ensure seamless and efficient service delivery. This role demands a results-driven approach to leadership, focusing on coaching and developing team members through Aramark’s established coaching model. It is essential to engage and motivate employees to their fullest potential, reward good performance, and ensure that team objectives are consistently achieved to meet client and company expectations.
Additionally, the Food Service Manager carries significant financial responsibilities, including managing profit and loss statements, meeting financial targets set by both the client and the company, and educating the team on key performance metrics to drive margin improvements. Operational excellence is a core focus area, requiring the manager to implement efficient processes, maintain food safety and sanitation standards, and adhere to safety and regulatory compliance policies to ensure a safe and healthy environment for customers, clients, and staff.
A successful Food Service Manager at Aramark must exhibit strong interpersonal skills, maintain excellent client and customer rapport, and foster effective working relationships within the organization. The ability to plan, lead daily briefings, supervise production quality and labor control, as well as monitor inventory and ordering trends, is an integral part of the job. The role also involves physical demands such as occasional lifting up to 50 pounds and standing for extended periods, emphasizing the active, hands-on nature of the position.
This career opportunity at Aramark not only involves managing everyday operations but also offers the chance to develop new skills, adapt to changing job duties, and make meaningful contributions in a dynamic and supportive environment. It is ideal for professionals seeking a management role in the food service industry, offering a platform to grow their leadership capabilities while positively impacting the customer experience and business outcomes.
The Food Service Manager role at Aramark plays a crucial part in managing and overseeing dining operations where customers order prepared food from menus. This management position involves developing and implementing dining solutions tailored to meet customer needs and tastes while maintaining high standards of food quality, service, and operational excellence. The Food Service Manager leads the front-of-house dining operations such as cafeterias or residential dining facilities in collaboration with the Food Service Director to ensure seamless and efficient service delivery. This role demands a results-driven approach to leadership, focusing on coaching and developing team members through Aramark’s established coaching model. It is essential to engage and motivate employees to their fullest potential, reward good performance, and ensure that team objectives are consistently achieved to meet client and company expectations.
Additionally, the Food Service Manager carries significant financial responsibilities, including managing profit and loss statements, meeting financial targets set by both the client and the company, and educating the team on key performance metrics to drive margin improvements. Operational excellence is a core focus area, requiring the manager to implement efficient processes, maintain food safety and sanitation standards, and adhere to safety and regulatory compliance policies to ensure a safe and healthy environment for customers, clients, and staff.
A successful Food Service Manager at Aramark must exhibit strong interpersonal skills, maintain excellent client and customer rapport, and foster effective working relationships within the organization. The ability to plan, lead daily briefings, supervise production quality and labor control, as well as monitor inventory and ordering trends, is an integral part of the job. The role also involves physical demands such as occasional lifting up to 50 pounds and standing for extended periods, emphasizing the active, hands-on nature of the position.
This career opportunity at Aramark not only involves managing everyday operations but also offers the chance to develop new skills, adapt to changing job duties, and make meaningful contributions in a dynamic and supportive environment. It is ideal for professionals seeking a management role in the food service industry, offering a platform to grow their leadership capabilities while positively impacting the customer experience and business outcomes.
Job Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Qualifications
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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