Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries worldwide. Known for its commitment to excellent service and sustainable practices, Aramark operates in various sectors including education, healthcare, sports and entertainment, business dining, and corrections. With a core mission rooted in service and a purpose-driven approach, the company strives to create meaningful impacts not only for their customers but also for their employees, partners, communities, and the environment. Aramark emphasizes equal employment opportunity, fostering an inclusive workplace free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, or any other protected characteristic. This inclusive culture promotes personal growth, professional development, and a sense of belonging among its team members.
The Food Service Manager role at Aramark represents a critical leadership position responsible for overseeing dining operations where customers order prepared foods from a menu. This managerial position demands a hands-on, strategic approach to developing and implementing dining solutions that align with customer preferences and operational excellence. The Food Service Manager works closely with the Food Service Director to lead front-of-house operations in environments such as cafeterias or residential dining facilities, ensuring that the customer experience is seamless and of the highest quality.
This role integrates several key responsibilities including team leadership, client relationship management, financial performance oversight, productivity enhancement, and compliance with safety and sanitation standards. Utilizing Aramark's coaching model, the Food Service Manager is expected to engage, develop, and motivate team members to achieve their full potential, while recognizing individual and group achievements. Leading daily team briefings and maintaining an environment that supports safety and sanitation are essential aspects of the role, ensuring operational standards meet regulatory requirements and internal benchmarks.
Additionally, this position requires meticulous financial oversight such as completing and maintaining profit and loss statements, achieving client and company financial targets, and fostering a culture of cost control and efficient operations. The manager must educate their team on performance metrics, data trends, order and inventory management to optimize profit margins.
The Food Service Manager also serves as an essential point of contact for client needs, communicating operational progress and adapting services to meet client expectations. Compliance with all applicable policies regarding health, safety, wage, and hour regulations is mandatory, further contributing to a safe and productive work environment.
Physical demands of the job include the ability to occasionally lift up to 50 pounds and stand for extended periods, emphasizing the role's active and dynamic nature. Strong interpersonal skills and the ability to foster effective working relationships across departments are critical to delivering a unified food service experience.
With a minimum requirement of at least one year in a management position within the food service industry and a preference for a bachelor's degree or equivalent experience, this role offers an excellent opportunity for motivated individuals looking to grow within a leading global company. The Food Service Manager position at Aramark embodies not just a job but a pathway to develop new skills, contribute meaningfully to customer satisfaction, and advance a rewarding hospitality career.
The Food Service Manager role at Aramark represents a critical leadership position responsible for overseeing dining operations where customers order prepared foods from a menu. This managerial position demands a hands-on, strategic approach to developing and implementing dining solutions that align with customer preferences and operational excellence. The Food Service Manager works closely with the Food Service Director to lead front-of-house operations in environments such as cafeterias or residential dining facilities, ensuring that the customer experience is seamless and of the highest quality.
This role integrates several key responsibilities including team leadership, client relationship management, financial performance oversight, productivity enhancement, and compliance with safety and sanitation standards. Utilizing Aramark's coaching model, the Food Service Manager is expected to engage, develop, and motivate team members to achieve their full potential, while recognizing individual and group achievements. Leading daily team briefings and maintaining an environment that supports safety and sanitation are essential aspects of the role, ensuring operational standards meet regulatory requirements and internal benchmarks.
Additionally, this position requires meticulous financial oversight such as completing and maintaining profit and loss statements, achieving client and company financial targets, and fostering a culture of cost control and efficient operations. The manager must educate their team on performance metrics, data trends, order and inventory management to optimize profit margins.
The Food Service Manager also serves as an essential point of contact for client needs, communicating operational progress and adapting services to meet client expectations. Compliance with all applicable policies regarding health, safety, wage, and hour regulations is mandatory, further contributing to a safe and productive work environment.
Physical demands of the job include the ability to occasionally lift up to 50 pounds and stand for extended periods, emphasizing the role's active and dynamic nature. Strong interpersonal skills and the ability to foster effective working relationships across departments are critical to delivering a unified food service experience.
With a minimum requirement of at least one year in a management position within the food service industry and a preference for a bachelor's degree or equivalent experience, this role offers an excellent opportunity for motivated individuals looking to grow within a leading global company. The Food Service Manager position at Aramark embodies not just a job but a pathway to develop new skills, contribute meaningfully to customer satisfaction, and advance a rewarding hospitality career.
Job Requirements
- Minimum one year of experience in food service management
- Ability to lead and motivate a team
- Knowledge of food safety and sanitation standards
- Strong communication and interpersonal skills
- Physical ability to lift up to 50 pounds occasionally
- Ability to stand for long periods
- Willingness to adhere to company policies and regulatory requirements
Job Qualifications
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- Educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
- Plan, direct, and coordinate food service activities in order to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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