Food Service Manager 2

Sodexo is a global leader in providing integrated services that enhance the quality of daily life for people around the world. Specializing in food service, facilities management, and a range of other integrated solutions, Sodexo is committed to creating a better everyday experience for both customers and employees. The company prides itself on valuing diversity and inclusion, promoting fairness, respect, and an open environment where ideas and opinions are encouraged and counted. Sodexo partners closely with its clients to deliver excellent service that supports the social, economic, and environmental progress of the communities in which it operates. Within its vast network of services, Sodexo operates in healthcare settings, corporate environments, educational institutions, and more, always aiming to provide memorable experiences through high-quality service delivery.

Sodexo is currently seeking two Food Service Manager 2 positions to lead the daily operations of their food team at HMH Raritan Bay Medical Center, a prominent acute care hospital located in Perth Amboy, New Jersey. Raritan Bay Medical Center is a non-profit facility with 347 beds offering a range of medical services including medical-surgical care, critical care, and emergency services. This role is essential in ensuring that food service operations not only meet but exceed expectations within this healthcare setting.

The Food Service Manager 2 will be responsible for crafting and delivering innovative and enriching cafe experiences for patients, families, and staff on a daily basis. This involves actively evaluating and enhancing the service levels of the overall Patient Services Program with the goal of maximizing patient and customer satisfaction. They will oversee the patient dining program and lead daily meal rounding, including service recovery efforts to swiftly address any issues with food service. Collaboration is key in this role as the manager will work closely with clinical, food service, and interdisciplinary teams to continuously improve the patient dining experience.

Another vital aspect of the position is conducting tray assessments to verify the quality, presentation, and accuracy of patient meals. Delivering consistent high-quality food service, managing cash handling protocols according to Sodexo policies, mentoring and developing frontline staff, and nurturing strong client and customer relationships are all integral to the Food Service Manager’s daily duties. This role requires a professional capable of juggling multiple priorities while maintaining meticulous attention to detail and a passion for outstanding customer service.

Compensation for the Food Service Manager 2 role at Sodexo is fair and equitable and will be determined based on the candidate's education, relevant experience, skills, and training. Sodexo provides an extensive benefits package including medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. These benefits reflect Sodexo's commitment to supporting its employees both personally and professionally.

Overall, this opportunity represents an excellent chance to play a high-impact role within a respected healthcare facility under a globally recognized company that values its workforce and invests in their continuous development and well-being. Candidates with a background in food service or culinary management, leadership skills, and a customer service mindset will find this role rewarding, challenging, and fulfilling.