Food Service Manager

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs

Job Description

Aramark Student Nutrition is a leading provider of food and nutrition services to more than 350 school districts across the United States. As a division of Aramark, a global leader in food, facilities, and uniform services, Aramark Student Nutrition is dedicated to serving public and private educational institutions with diverse dining options that include breakfast and lunch programs, after-school snacks, catering services, nutrition education, and retail operations. The company is committed to partnering with schools to cultivate culinary experiences that empower students to succeed academically and promote healthier lifestyles through nutritious meal offerings. Aramark's approach centers on providing high-quality, healthy meals paired with an excellent dining experience that supports community well-being and student performance.

The Food Service Manager position represents a vital management role within Aramark Student Nutrition. This role is responsible for developing and implementing effective dining solutions that align with customer preferences and nutritional standards. The Food Service Manager oversees and directs dining operations where customers order prepared foods from curated menus, ensuring that all aspects of service delivery meet client and customer expectations. This includes managing team members, ensuring strict adherence to safety and sanitation regulations, monitoring financial performance through profit and loss management, and fostering a positive and productive work environment. The manager will also lead frontline dining services, coordinating closely with the Food Service Director to deliver a seamless dining experience in cafeteria or residential dining facilities.

The position requires a proactive leader who can utilize Aramark's coaching model to engage and develop team members, rewarding and recognizing employee contributions to boost morale and productivity. Financial acumen is critical, particularly in maintaining P&L statements, managing costs, and driving profit targets through informed decision-making regarding inventory and ordering processes. The Food Service Manager is also tasked with ensuring compliance with all applicable laws, policies, and regulations—including those related to safety, health, wage, and labor practices. Additionally, the role demands an ability to maintain strong client relationships by identifying client needs and providing timely communication on operational progress, thereby ensuring a mutually beneficial partnership.

This full-time position offers an opportunity to be part of a mission-driven organization focused on service excellence and community impact. Aramark values employee growth, offering opportunities for skill development and career advancement within a supportive and inclusive workplace culture. Joining Aramark Student Nutrition means contributing to a company that prioritizes innovation and quality in food service management while making a positive difference in the lives of students across the nation. Candidates interested in this role should be prepared for dynamic job duties with flexibility, as responsibilities may evolve to meet changing organizational needs.

Job Requirements

  • At least 1 year of experience
  • At least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to maintain effective working relationships with other departments
  • Ability to lift, carry, push, and pull up to 50 lb occasionally
  • Ability to stand for extended periods

Job Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plan, direct, and coordinate food service activities to deliver a finished product to the customer

Job Criteria

Experience

Mid Level (3-7 years)


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