Food Service Manager

Thorntons LLC is a prominent player in the convenience store and gas station industry, widely recognized for its dedication to delivering quality products and excellent customer service. This company operates numerous stores across various locations, providing guests with a comprehensive shopping and dining experience including fuel, snacks, beverages, and fast food options. Thorntons is known not only for its commitment to operational excellence but also for fostering a diverse and inclusive work environment. As an Equal Opportunity Employer, Thorntons values diversity and encourages applications from all qualified individuals, ensuring equal access to employment opportunities without discrimination based on race, gender, age, religion, or other protected characteristics.

The Food Service Manager role at Thorntons LLC is vital in maintaining and enhancing the quality of food and beverage products offered to guests. This position is responsible for overseeing daily food service operations, ensuring adherence to food safety and sanitation standards, and managing inventory efficiently to support business profitability. The Food Service Manager must prepare food and beverage items ahead of service rush periods according to established product action plans. This role requires a strong focus on compliance with food safety regulations and impeccable cleanliness standards in food preparation and service areas.

Beyond operational duties, the Food Service Manager at Thorntons plays a strategic role in achieving sales, unit, and profit goals for the food and beverage categories. This involves expertly managing food product shrinkage, gross profits, and supply inventories while maintaining high-quality food standards. Inventory management includes accurate counting, stocking, and ordering of products, along with leveraging data to identify opportunities for business growth. The role demands excellent organizational skills and the ability to follow and implement company protocols meticulously.

Additionally, the Food Service Manager is tasked with operating various foodservice and beverage equipment, maintaining workspaces and service areas that are both clean and visually appealing, and inspecting equipment to meet cleanliness and operational benchmarks. Training program rollouts, product changes, and quality standard updates also fall under the manager’s responsibilities, requiring strong communication and leadership skills to ensure positive team performance and customer satisfaction.

Candidates for this role must possess relevant food handler certifications as required by state or local regulations. The ideal Food Service Manager will have a high school diploma or equivalent, prior supervisory experience in a food service environment, and a solid understanding of business documents, product costing, and inventory management. They should be adept at multitasking in a fast-paced environment, with excellent guest service skills and the ability to organize work effectively. Availability for early morning and late afternoon shifts is also essential.

Thorntons offers a competitive compensation package that includes weekly pay, free beverages and meals during shifts, and comprehensive benefits such as medical, dental, vision insurance, 401k with company matching, vacation and sick leave, and life insurance. The company is committed to supporting its employees' well-being and career development while maintaining an inclusive workplace culture that values each individual's contributions.