Food Service Manager

Oklahoma City, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

401(k)

401(k) matching

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Job Description

We are a dynamic company operating multiple food service locations across the eastern district including Blanchard, Mustang, Oklahoma City, Tuttle, Choctaw, Shawnee, Newcastle, Chickasha, and Duncan, Oklahoma. Our establishments prioritize high-quality food products, excellent customer service, and operational efficiency to maintain a superior guest experience. We believe in fostering a passionate and driven workforce that not only meets but exceeds industry standards. As a part of our team, you will be entering a collaborative environment where dedication to food safety, sanitation, and team leadership is paramount. Our food service locations are subject to change based on business needs, reflecting the flexible and adaptive nature of our operations in the food service industry.

The Food Service Manager position is essential for ensuring flawless operational oversight across our district's stores. This role involves directing kitchen teams with clear communication and strong leadership to maintain consistent quality standards while driving profitability. The manager works closely with both store and district leadership, taking ownership of food production planning, inventory management, and enforcing strict adherence to health and safety regulations. A critical aspect of this role is managing financial reports and analyzing profitability trends to implement corrective strategies effectively.

Additionally, the Food Service Manager plays an instrumental role in maintaining exceptional customer service standards by promptly handling guest feedback and resolving issues. This role also includes planning and coordinating special events and catering functions that align with brand expectations and franchise requirements. We look for candidates who are passionate about food and service, experienced in food safety and sanitation, and able to lead diverse teams with motivation and empowerment. This position is in-person and requires compliance with physical demands such as lifting, standing for long periods, and tolerating exposure to cleaning products and cooler temperatures. Work locations span several cities within the Eastern Oklahoma district, highlighting the opportunity to lead in a multi-site environment. This is an excellent opportunity for those with a solid background in food service management and a drive for operational excellence and customer satisfaction.

Job Requirements

Minimum of three years experience in food service management or related field
strong leadership and team management skills
excellent communication and interpersonal abilities
ability to analyze financial data related to food service operations
knowledge of food safety regulations and compliance standards
physical ability to perform job duties including lifting and standing for extended periods
valid driver’s license and clean driving record
ServSafe Certification
ability to obtain Oklahoma ABLE license
willingness to work in multiple locations within the district
availability to work full shifts on-site

Job Qualifications

Must be at least 18 years of age
a valid driver’s license and clean driving record are required
residing in or in close proximity to a city within the designated district is preferred
ability to maintain an effective working relationship with other departments to ensure a unified food service experience for all customers
three or more years of experience working in food service
ServSafe Certification
must possess or be able to obtain Oklahoma ABLE license
must have experience with ordering and inventory
must have knowledge and experience managing and applying kitchen sanitation and safety standards and methods
requires frequent lifting up to 50 pounds
must be able to tolerate exposure to cleaning products and gasoline fumes
must be able to stand/walk for full shifts (typically around 8 hours)
must be able to enter and work in a cooler at temperatures of 32 degrees for up to 30 minutes at a time

Job Duties

Plans and coordinates food service activities in order to deliver a consistent, quality product
works with store and district leadership to direct kitchen employees
analyzes financial reports to track expenses, profitability, and implement correction actions as needed
drives profitability through effective cost controls and operational efficiencies
sets and oversees the appropriate quantities of food production
ensures ordering and all required reports are completed accurately and on time
maintains excellent customer service standards by addressing guest feedback and resolving issues promptly
ensures franchise requirements are met
plans and coordinates special events and catering functions as required
ensures kitchen staff are adequately trained in all aspects of quality, service standards, cleanliness, and safety
ensures compliance with health, safety, and sanitation regulations across all food outlets
frequently inspects production, storage, and serving areas to ensure compliance with company policies and local regulations